Customer Quality Engineer (CQE)

First Sumiden Circuits Inc.; Cabuyao; On-site; PHP 40,000 - 60,000; Full time

Job summary

A leading electronics manufacturer in Laguna is seeking an individual to oversee customer requirements and ensure quality assurance exceeds expectations. As a key liaison, you will lead customer audits and handle complaints effectively. Ideal candidates should have an engineering background and relevant experience in the electronics or semiconductor industry.

Qualifications

• Graduate of any Engineering course (ECE, Chemical, Manufacturing, Electrical and Mechanical).
• At least 1 year of CQE or related working experience in the Electronics or Semiconductor industry.
• Accustomed to Customer Specific Requirements.
• Capable of leading customer audits and internal audits.

Responsibilities

• Collaborate and oversee customer requirements with cross-functional teams.
• Ensure customer quality assurance services exceed expectations.
• Lead customer audits and handle complaints effectively.

Skills

Customer relationship management

Analytical thinking

Quality management audits

Statistical analysis

Education

Graduate of any Engineering course

Job description

Responsibilities

Responsible for collaborating, overseeing and monitoring all related customer requirements to cross functional team.

Direct responsible individual (DRI) or liaison to assigned Customer.

Ensures that customer quality assurance services and final products meet and exceed customer expectations,

Qualifications

• Graduate of any Engineering course (ECE, Chemical, Manufacturing, Electrical and Mechanical)
• At least with 1yr CQE or related working experience in Electronics or Semicon Industry
• Accustomed with Customer Specific Requirements.
• Can lead customer audits, internal audits and related quality management audits.
• Can effectively handle customer complaints with good analytical and critical thinking skills.
• Capable in conducting, leading and generating: 8D, Control Plan, FMEA, Integrating Customer Specs to Internal Specs.
• Able to demonstrate the use of statistical and analytical tools.
• Knowledgeable in Automotive (IATF) requirements, PPAP, APQP is an advantage
• Project Management experience is an advantage
• Knowledgeable in FPC manufacturing process is an advantage