Customer-Focused Banking Services Associate

Bank of the Philippine Islands (BPI); Carmen; On-site; PHP 167,000 - 234,000; Full time

Job summary

Bank of the Philippine Islands (BPI) is seeking a Customer Sales and Service Associate for multiple branch locations. The role focuses on delivering accurate banking transactions and exceptional customer service at Calamba, San Pedro, Binan, Cabuyao, Los Baños, Santa Rosa and Santa Cruz branches.

The CSSA will handle deposits, withdrawals, account openings, and payments, while performing Know Your Customer (KYC) procedures and promoting bank products to customers to support branch targets.

Responsibilities

• Transaction processing including deposits, withdrawals, bills payments, and other over-the-counter services.
• KYC checks and document verification; ensuring compliance and accuracy across transactions.

Job description

Bank of the Philippine Islands (BPI) is seeking a Customer Sales and Service Associate for multiple branch locations. The role focuses on delivering accurate banking transactions and exceptional customer service at Calamba, San Pedro, Binan, Cabuyao, Los Baños, Santa Rosa and Santa Cruz branches.

The CSSA will handle deposits, withdrawals, account openings, and payments, while performing Know Your Customer (KYC) procedures and promoting bank products to customers to support branch targets.