Customer Experience Specialist

Neksjob Philippines; Baguio; On-site; PHP 200,880 - 279,000; Full time

Benefits offered by this job

Competitive salary with international account premium

Comprehensive training and support

Job summary

A leading job placement service is hiring Customer Service Representatives in Baguio, Philippines. Candidates will manage inbound and outbound calls, assisting customers from various countries and providing excellent service in English. A high school diploma is required, along with a positive attitude and basic computer skills. This full-time position offers a competitive salary with additional training and support to ensure success in the role.

Qualifications

• High school graduate or equivalent preferred.
• Positive attitude and a customer-focused mindset.
• Ability to learn new systems and basic computer skills.
• Fluent in English for effective communication.

Responsibilities

• Handle customer calls via phone, email, or chat.
• Provide accurate information about products/services to international clients.
• Resolve customer concerns efficiently and professionally.
• Document interactions accurately in the system.

Skills

Customer-focused mindset

Basic computer skills

English language proficiency

Education

High school graduate or above

Job description

A leading job placement service is hiring Customer Service Representatives in Baguio, Philippines. Candidates will manage inbound and outbound calls, assisting customers from various countries and providing excellent service in English. A high school diploma is required, along with a positive attitude and basic computer skills. This full-time position offers a competitive salary with additional training and support to ensure success in the role.