Customer Experience Banker: Cash Handling & Cross-Sell

Bank of the Philippine Islands (BPI); Laoag; On-site; PHP 100,000 - 400,000; Full time

Job summary

A prominent banking institution in the Philippines seeks a Customer Sales and Service Associate to provide exceptional service to banking clients. This role involves processing transactions, assisting in various bank activities, and ensuring a positive customer experience. Ideal candidates should have a Bachelor's Degree and good communication skills. Opportunities for branch rotation are available.

Qualifications

• No work experience required, but experience in customer service is an advantage.
• Willing to be assigned and rotated to any branch within the area.

Responsibilities

• Processing over-the-counter transactions including deposits and withdrawals.
• Assisting with scanning and filing bank documents.
• Reviewing check transactions for authenticity.
• Cross-selling to existing clients.
• Providing excellent customer service.

Skills

Good communication skills

Interpersonal skills

High level of initiative

Ability to work well with people

Education

Bachelor's Degree in any field

Job description

A prominent banking institution in the Philippines seeks a Customer Sales and Service Associate to provide exceptional service to banking clients. This role involves processing transactions, assisting in various bank activities, and ensuring a positive customer experience. Ideal candidates should have a Bachelor's Degree and good communication skills. Opportunities for branch rotation are available.