Customer Experience Associate

Recruitify_HR; Davao City; On-site; PHP 201,000 - 335,000; Full time

Job summary

Recruitify_HR in the Philippines is seeking a customer service specialist to provide excellent support via phone, email, and chat. You will help customers with inquiries and product information while maintaining accurate records.

If you are patient, empathetic, and able to multitask, join our team in Davao City to deliver timely solutions and collaborate with colleagues to raise service quality.

Qualifications

• Bachelor’s degree in a relevant field.
• 0–2 years experience in customer service.
• Excellent communication and interpersonal skills.
• Patience and empathy with a customer-focused attitude.
• Ability to multitask effectively.

Responsibilities

• Provide exceptional customer service through various channels including phone, email, and chat.
• Assist customers with inquiries, concerns, and product information effectively.
• Maintain accurate customer records and document interactions.
• Resolve customer complaints and issues in a timely manner.
• Work collaboratively with team members to improve service quality.

Skills

Communication skills

Education

Bachelor's degree

Job description

Recruitify_HR in the Philippines is seeking a customer service specialist to provide excellent support via phone, email, and chat. You will help customers with inquiries and product information while maintaining accurate records.

If you are patient, empathetic, and able to multitask, join our team in Davao City to deliver timely solutions and collaborate with colleagues to raise service quality.