Customer-Centric Store Leader

SM Retail; Batangas City; On-site; PHP 391,000 - 536,000; Full time

Job summary

SM Retail in Batangas, Philippines is seeking a store manager to drive sales, elevate customer satisfaction, and lead staff development. You will set performance goals, hire and train employees, and ensure the store presents a tidy, inviting environment to customers.

You will oversee stock, store operations, and implement strategies to foster brand loyalty while maintaining a positive, customer-centric culture. Previous management experience and a college degree are preferred.

Qualifications

• College graduate.
• 2+ years' store management experience.
• Customer centric with a positive attitude.

Responsibilities

• Set and execute sales performance goals to increase profitability.
• Hire, train, and assess store employee's productivity and performance.
• Maintain orderly, presentable appearance of the store.
• Oversee stock and store operations.

Skills

Customer-centric mindset

Staff training & development

Leadership & people management

Education

College graduate

Job description

SM Retail in Batangas, Philippines is seeking a store manager to drive sales, elevate customer satisfaction, and lead staff development. You will set performance goals, hire and train employees, and ensure the store presents a tidy, inviting environment to customers.

You will oversee stock, store operations, and implement strategies to foster brand loyalty while maintaining a positive, customer-centric culture. Previous management experience and a college degree are preferred.