Customer Care Representative -Home Appliance- 2yrs B2B Exp. | GET 34K MONTHLY*

Foundever™; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Paid training from day one

HMO benefits for you and your family

Free Call Center Training

Free Shuttle services in selected locations

Job summary

A leading call center company in Metro Manila is seeking candidates for a Technical Support position. The ideal applicant will have completed at least 2 years of college education and possess good English communication skills, along with a background in tech support. Foundever offers extensive training, HMO benefits, and a supportive team environment, fostering substantial career growth opportunities.

Qualifications

• Completed at least 2nd year college of education.
• Tech support or IT Service desk background is a plus.
• With 2 years' experience in Technical Support.

Responsibilities

• Provide technical support and solutions for customers.
• Assist in call center training and onboarding processes.

Skills

Technical support experience

Good command of English

Knowledge in IT-related fields

Education

Completed at least 2nd year college

Job description

Overview

Go further with Foundever

• Are you ready to move your career forward? At Foundever, you will find our call center jobs surprising. We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
• We believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience.

What should you expect from us?

• Paid training from day one
• Tons of growth opportunities (93% of our non-agent positions are filled internally)
• A leadership team that hears your voice; we know that when we work together we can accomplish so much more
• Fun team environment where we work hard to build trust every single day
• HMO Benefits for you and your family
• Free Call Center Training
• Free Shuttle services in selected locations (Pick-up points)

What are we looking for?

• Completed at least 2nd year college of education (Any IT – Related courses is a plus)
• Tech support or IT Service desk background is a plus
• Good command of English Language
• With 2 yrs Experience in Technical Support