Customer Care Representative - Blended Account - Healthcare

Sapient Global Services; Quezon City; On-site; PHP 253,890 - 304,110; Full time

Benefits offered by this job

Competitive Salary (up to 25K)

Monthly Commissions

HMO with 2 FREE Dependents

Incentives and Signing Bonuses

Flexible Shifts

Life Insurance & Retirement Plan

Job summary

A growing healthcare service provider in Metro Manila is looking for individuals to manage healthcare-related inquiries and claims. Offering a competitive salary of up to 25K, with comprehensive training provided. Candidates should have strong communication and problem-solving skills. Enjoy perks like HMO from day one, flexible shifts, and more. Apply today to grow your career!

Qualifications

• High school diploma or equivalent required; degree in medical allied courses is a plus.
• No prior healthcare experience necessary; training provided.
• Ability to work independently and in a team.

Responsibilities

• Manage healthcare-related inquiries, claims, and service requests.
• Provide information about healthcare services, policies, and procedures.
• Resolve patient concerns and escalate complex issues.

Skills

Strong communication skills

Attention to detail

Effective problem-solving abilities

Education

High school diploma or equivalent

Degree in medical allied courses

Job description

Overview

We're growing and we want YOU to be part of our Healthcare Account in Metro Manila! Experience a one-day hiring process and salary offer up to 25K plus monthly commissions!

• Manage healthcare-related inquiries, claims, and service requests with accuracy and compassion.
• Provide information about healthcare services, policies, and procedures.
• Process healthcare claims, patient information, and service requests efficiently.
• Resolve patient concerns and escalate complex issues as needed.
• Ensure compliance with healthcare regulations and confidentiality standards.
• Maintain detailed records of interactions, claims, and service requests.

• High school diploma or equivalent required; a degree in medical allied courses, or a related field is a plus.
• No prior healthcare experience necessary—we provide comprehensive training!
• Strong communication and interpersonal skills.
• Attention to detail and effective problem-solving abilities.
• Familiarity with healthcare systems and terminology is a plus but not required.
• Ability to work independently and as part of a team in a fast-paced environment.

Why You Should Apply:

• Competitive Salary (up to 25K)
• Monthly Commissions
• Fast-Track Career Growth for top performers
• HMO with 2 FREE Dependents from Day 1
• Free Coffee and Biscuits at the office (because we believe work should be enjoyable!)
• Pioneer Accounts (including Non-voice and Easy Accounts)
• Incentives, Signing Bonuses, and More Premium Perks
• Flexible Shifts (Day, Mid, and Night)
• Life Insurance & Retirement Plan for qualified team members

Ready to make your next big move? Let’s chat about how you can grow with us—apply today!