Customer Banking Specialist Relief - Central Victoria

Commonwealth Bank; Davao City; On-site; PHP 400,000 - 600,000; Part time

Job summary

A leading bank in Australia is seeking a part-time Customer Banking Specialist in Davao City. The role involves engaging with customers to support their banking needs, maintaining accounts, and providing solutions. Ideal candidates have experience in customer service in financial sectors and possess strong communication skills. This position requires availability for a predetermined roster and may involve travel between branches.

Responsibilities

• Engage customers regarding banking needs including loans and financial advice.
• Support inquiries and maintenance on accounts.
• Perform Financial Health Checks to assess financial needs.
• Educate customers on in-branch technology and digital banking.
• Problem-solve and deliver effective solutions.

Skills

Customer service experience

Excellent communication skills

Integrity

Problem-solving

Interest in finance

Job description

Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster:

Roster (part time) - 25 hours

Monday: 9:30am - 3:00pm

Tuesday: 9:30am - 3:00pm

Wednesday: 9:30am - 3:00pm

Thursday: 9:30am - 3:00pm

Friday: 9:30am - 3:00pm

Do work that matters

As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We’ve been serving our local communities for over 100 years, with market-leading products, services and technology.

What we do has real impact at all stages of people’s lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us.

See yourself in our team

As the Customer Banking Specialist in our Horsham Branch you’ll:

• Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
• Support customers with enquiries, maintenance on accounts and process applications for credit products
• Complete Financial Health Checks to assess customers’ financial needs and identify any changes
• Educate and demonstrate our in-branch technology and digital banking options to customers
• Problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk‑adverse culture

Please note: This is a relief opportunity, in addition to supporting the Horsham Branch and will require travel between Ararat, Stawell, Murtoa, Nhill & Hopetoun.

We’re Interested In Hearing From People Who Have

• Experience in delivering exceptional customer service ideally in financial services, retail or hospitality
• Excellent communication skills & the ability to articulate financial terms in a clear way
• The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do
• Ability to work in retail environment that’s busy and commercially driven
• A genuine interest in building a career with CommBank

With us, you’ll help customers make informed financial decisions to achieve their goals.

If this role matches your experience and career goals, apply today!

Aboriginal &/or Torres Strait Islander people encouraged to apply

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

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