CSR Teller: Elevate Customer Care & Banking Skills

Metrobank; Palawan; On-site; PHP 167,000 - 257,000; Full time

Job summary

Metrobank's Puerto Princesa San Pedro Branch is seeking a CSR Teller. This role handles cash operations, deposits, withdrawals, check encashment, and account closing tasks, ensuring accuracy and compliance while delivering friendly service to customers in a busy branch.

You will also process fund transfers, remittances, and clearing, support product cross-sell, and develop knowledge of banking products while growing your customer-service and problem-solving skills under experienced mentorship.

Qualifications

• Effective communication, presentation, and negotiation skills.
• Fresh graduates welcome to apply with a proactive attitude.
• Customer service orientation in a fast-paced environment.

Responsibilities

• Handle cash and processing of deposits, withdrawals, and check transactions.
• Posts transaction adjustments to CA/SA terminals at banking day start.
• Accepts and processes fund transfers and remittances.
• Handles outward clearing operations.
• Sells bank and subsidiary products and services.

Skills

Effective communication

Presentation skills

Negotiation skills

Education

Business or Finance degree

Job description

Metrobank's Puerto Princesa San Pedro Branch is seeking a CSR Teller. This role handles cash operations, deposits, withdrawals, check encashment, and account closing tasks, ensuring accuracy and compliance while delivering friendly service to customers in a busy branch.

You will also process fund transfers, remittances, and clearing, support product cross-sell, and develop knowledge of banking products while growing your customer-service and problem-solving skills under experienced mentorship.