CSR Teller: Customer Care Pro in Banking

Metrobank; Marikina; On-site; PHP 180,000 - 240,000; Full time

Job summary

Metrobank is hiring a Customer Service Representative - Teller at CALUMPANG, Marikina Branch. The role handles cash transactions, deposits, withdrawals, and checks processing, ensuring accuracy and security.

You will promote bank products, assist customers with inquiries, and work in a fast-paced branch environment that values teamwork and service excellence. Fresh graduates are welcome to apply; training will build product knowledge and banking operations with opportunities for growth within

Qualifications

• Cash handling, deposits, withdrawals, checks processing, and signature verification.
• Strong customer-service orientation and ability to resolve issues calmly and efficiently.
• Clear communication, presentation, and negotiation skills to assist customers and explain products.

Responsibilities

• Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification.
• Posts of all transaction adjustments to the Current Account/Savings Account (CA/SA) terminal at the start of banking day.
• Accepts and processes various fund transfers and remittances payments.
• Handles outward clearing operations.
• Sells the Bank’s and subsidiaries’ products and services.

Skills

Cash handling

Customer service

Communication

Negotiation

Education

Bachelor's degree in Business or Finance

Job description

Metrobank is hiring a Customer Service Representative - Teller at CALUMPANG, Marikina Branch. The role handles cash transactions, deposits, withdrawals, and checks processing, ensuring accuracy and security.

You will promote bank products, assist customers with inquiries, and work in a fast-paced branch environment that values teamwork and service excellence. Fresh graduates are welcome to apply; training will build product knowledge and banking operations with opportunities for growth within