CSR - Teller, Cebu - A.S Fortuna Oakridge Branch

Metrobank; Hinoba-an; Hybrid; PHP 246,000 - 335,000; Full time

Job summary

Metrobank in the Philippines is hiring a Customer Service Representative - Teller to handle cash, deposits, withdrawals, check encashment, and signature verification, while ensuring accuracy at the CA/SA terminal.

You will process fund transfers, remittances, and outward clearing, while promoting the Bank's products. Fresh graduates are welcome; strong communication and customer-service mindset are essential for a rewarding career with one of the country's leading banks.

Qualifications

• Strong customer-service mindset and ability to work in a fast-paced environment.
• Effective communication, presentation, and negotiation skills.
• Fresh graduates and young professionals are welcome to apply.

Responsibilities

• Cash handling and processing deposits/withdrawals, check encashment, and signature verification.
• Posting transaction adjustments to CA/SA terminals at the start of the banking day.
• Accepting and processing fund transfers and remittance payments.
• Handling outward clearing operations and selling bank products and services.

Skills

Customer service

Communication

Problem solving

Negotiation

Education

Bachelor's degree in business or finance

Job description

Be #InGoodHands with Metrobank

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.

With Metrobank, a meaningful life is within your reach!

Position Title: Customer Service Representative - Teller

Job Summary:

• Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification.
• Posts of all transaction adjustments to the Current Account/Savings Account (CA/SA) terminal at the start of banking day.
• Accepts and processes various fund transfers and remittances payments.
• Handles outward clearing operations.
• Sells the Bank’s and subsidiaries’ products and services.

Role Exposure:

• Develop an in-depth understanding on the banking industry products, operations, and policies
• Develop your customer-service and problem-solving skills under the mentorship of industry experts
• Enjoy a rewarding career and build a competitive profile with the Philippines's Strongest Bank

Qualifications:

• Preferably graduate of business or finance course
• Effective communication, presentation, and negotiation skills
• Customer service oriented and able to work in a fast-paced, competitive environment
• Fresh graduates and young professionals are welcome to apply

Other Details:

Rank: Rank-and-File

Business Unit: Branch Banking Sector