CSR Teller: Banking Cash Handling & Customer Care

Metrobank; San Juan; On-site; PHP 201,000 - 290,000; Full time

Job summary

Metrobank is hiring a CSR Teller for the Office of Central Metro Manila Area V (San Juan & Mandaluyong branches). The role involves cash handling, deposits and withdrawals, check encashment, signatory verification, and processing various fund transfers.

You will also handle outward clearing and promote the Bank’s products while delivering strong customer service. Qualifications include a business or finance degree and excellent communication, presentation, and negotiation skills.

Qualifications

• Strong communication and interpersonal skills.
• Ability to present information clearly and persuasively.
• Proven ability to negotiate and resolve customer concerns.
• Customer service oriented and able to thrive in a fast-paced environment.

Responsibilities

• Handle cash and processing of deposits, withdrawals, check encashment, and account closures with accuracy.
• Post transactions and adjustments at the start of banking day.
• Process fund transfers and remittances; manage outward clearing operations.
• Promote and upsell bank products and services to customers.
• Build relationships and provide excellent customer service to clients.

Skills

Effective communication

Presentation skills

Negotiation skills

Customer service orientation

Education

Business/Finance degree

Job description

Metrobank is hiring a CSR Teller for the Office of Central Metro Manila Area V (San Juan & Mandaluyong branches). The role involves cash handling, deposits and withdrawals, check encashment, signatory verification, and processing various fund transfers.

You will also handle outward clearing and promote the Bank’s products while delivering strong customer service. Qualifications include a business or finance degree and excellent communication, presentation, and negotiation skills.