CSR - Teller, Baguio - Marcos Highway Branch

Metrobank; Tocmo; On-site; PHP 240,000 - 360,000; Full time

Job summary

Metrobank is seeking a Customer Service Representative- Teller to join its branch teams in the Philippines. The role focuses on accurate cash handling, deposits and withdrawals, and customer transactions.

You will process fund transfers, handle teller operations, promote bank products, and deliver friendly, efficient service to customers in a fast-paced environment. Fresh graduates and young professionals are welcome to apply, with growth opportunities in branch banking and customer service

Qualifications

• Preferably graduate of business or finance course.
• Effective communication, presentation, and negotiation skills.
• Customer service oriented and able to work in a fast-paced, competitive environment.
• Fresh graduates and young professionals are welcome to apply.

Responsibilities

• Cash handling and processing deposits, withdrawals, encashment, and account closing; signature verification.
• Posts transaction adjustments to CA/SA terminal at day start.
• Accepts and processes various fund transfers and remittances payments.
• Handles outward clearing operations.
• Sells the Bank’s and subsidiaries’ products and services.

Skills

Effective communication

Presentation skills

Negotiation skills

Customer service

Education

Business or Finance degree

Job description

Be #InGoodHands with Metrobank

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.

With Metrobank, a meaningful life is within your reach!

Position Title: Customer Service Representative- Teller

Job Summary:

• Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification.


• Posts of all transaction adjustments to the Current Account/Savings Account (CA/SA) terminal at the start of banking day.


• Accepts and processes various fund transfers and remittances payments.


• Handles outward clearing operations.


• Sells the Bank’s and subsidiaries’ products and services.

Role Exposure:

• Develop an in-depth understanding on the banking industry products, operations, and policies


• Develop your customer-service and problem-solving skills under the mentorship of industry experts


• Enjoy a rewarding career and build a competitive profile with the Philippines's Strongest Bank

Qualifications:

• Preferably graduate of business or finance course


• Effective communication, presentation, and negotiation skills


• Customer service oriented and able to work in a fast-paced, competitive environment


• Fresh graduates and young professionals are welcome to apply

Other Details:

Rank: Staff

Business Unit: Branch Banking Sector