CSR - Teller, Bacolod - Capitol Branch

Metrobank; Bacolod; On-site; PHP 223,000 - 290,000; Full time

Job summary

Metrobank in the Philippines seeks a Customer Service Representative - Teller to handle cash operations, deposits, withdrawals, and transfers with accuracy and care. The role focuses on delivering superior service while complying with bank policies.

You'll develop product knowledge and customer interaction skills under experienced mentorship, building a rewarding banking career with opportunities to grow within a leading financial institution.

Qualifications

• Proven ability to handle cash and deposits accurately.
• Strong customer-service orientation in fast-paced banking environments.
• Clear communication, presentation, and negotiation abilities.
• Willingness to learn banking products and policies under guidance.
• Fresh graduates welcome with interest in finance and service.

Responsibilities

• Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification.
• Posts of all transaction adjustments to the CA/SA terminal at banking day start.
• Accepts and processes various fund transfers and remittance payments.
• Handles outward clearing operations.
• Sells the Bank’s and subsidiaries’ products and services.

Skills

Cash handling

Customer service

Communication skills

Negotiation skills

Attention to detail

Education

Business/Finance degree (preferred)

Job description

Here at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling career. And with Metrobank's strong heart for the community, you have the chance to give back and make worthwhile contributions to our nation's economic and social development.

With Metrobank, a meaningful life is within your reach!

Position Title: Customer Service Representative - Teller

Job Summary:

• Cash handling and processing of cash/check deposits, withdrawals, check encashment, closing of accounts; signature verification.
• Posts of all transaction adjustments to the Current Account/Savings Account (CA/SA) terminal at the start of banking day.
• Accepts and processes various fund transfers and remittances payments.
• Handles outward clearing operations.
• Sells the Bank’s and subsidiaries’ products and services.

Role Exposure:

• Develop an in-depth understanding on the banking industry products, operations, and policies
• Develop your customer-service and problem-solving skills under the mentorship of industry experts
• Enjoy a rewarding career and build a competitive profile with the Philippines's Strongest Bank

Qualifications:

• Preferably graduate of business or finance course
• Effective communication, presentation, and negotiation skills
• Customer service oriented and able to work in a fast-paced, competitive environment
• Fresh graduates and young professionals are welcome to apply