CSR - Medical Billing Associate | Virtual Process! | 33k Offer

Quess (Philippines) Corp; Philippines; On-site; PHP 279,000 - 368,000; Full time

Job summary

Quess (Philippines) Corp in Taguig is hiring a Medical Billing Associate for onsite work at One World Square. You will handle patient billing inquiries, explain statements, and assist with insurance coverage while working a night-shift schedule.

You will collaborate with internal billing and insurance teams to ensure accurate claims submissions, resolve denials, and educate patients on payment options and financial assistance.

Qualifications

• Minimum 8 months of experience in international voice medical billing account.
• Experience in Billing/Claims Processing, Denial Management, Explanation of Benefits, and Member and Provider Services Exposure is preferred
• Excellent attention to detail and analytical skills
• Exceptional communication and problem-solving abilities

Responsibilities

• Handle inbound and outbound calls, emails, and chats related to patient billing and insurance queries.
• Assist patients in understanding their statements, charges, and insurance coverage.
• Research and resolve billing discrepancies, denials, and claim rejections.
• Coordinate with internal billing, coding, and insurance teams to ensure accurate claim submission and resolution.
• Escalate complex issues to senior billing or compliance staff when necessary.
• Educate patients on payment plans, insurance benefits, and financial assistance options.

Skills

Communication

Analytical skills

Attention to detail

Problem solving

Job description

Position Title: Medical Billing Associate
Work Location: One World Square, Upper McKinley Hl, Taguig City
Work Setup: Onsite
Shift Schedule: Shifting Schedule (Mainly on Night Shift Schedule)
Salary Package: 25K – 33K

Job Description

• Handle inbound and outbound calls, emails, and chats related to patient billing and insurance queries.

• Assist patients in understanding their statements, charges, and insurance coverage.

• Research and resolve billing discrepancies, denials, and claim rejections.

• Coordinate with internal billing, coding, and insurance teams to ensure accurate claim submission and resolution.

• Escalate complex issues to senior billing or compliance staff when necessary.

• Educate patients on payment plans, insurance benefits, and financial assistance options.

Qualifications

• Minimum 8 months of experience in international voice medical billing account

• Experience in Billing/Claims Processing, Denial Management, Explanation of Benefits, and Member and Provider Services Exposure is preferred

• Excellent attention to detail and analytical skills

• Exceptional communication and problem-solving abilities