CSR - High School Graduate - No BPO experience required

Metacom Careers; Davao City; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading BPO company in Davao City is urgently hiring for the position of Customer Service Representative for Financial Accounts. Responsibilities include handling customer inquiries, assisting with transactions, and ensuring service quality. The ideal candidate is a high school graduate with good communication skills. This role offers up to PHP 16,500 with various benefits, including HMO and paid leaves. Apply today to kickstart your career!

Benefits

HMO

Night Differential Pay

Paid Leaves

Mental Wellness Program

Free Medical Insurance upon regularization

Government Mandated Benefits

13th Month Pay

Qualifications

• No BPO Experience required.
• Willing to work Onsite.
• Willing to work on a Shifting Schedule.

Responsibilities

• Handle customer inquiries and account concerns.
• Assist with billing, payments, and transactions.
• Resolve issues and elevate complex cases.
• Process account updates and requests.
• Maintain confidentiality of customer data.
• Ensure customer satisfaction and service quality.
• Meet performance metrics (AHT, FCR, etc.).
• Stay updated on products and policies.
• Work with team members to improve service.

Skills

Good Communication Skills

Education

High School Graduate (Old curriculum) / ALS Graduate

Job description

CSR – Financial Account (Davao City / Davao del Sur)

Job Responsibilities

• Handle customer inquiries and account concerns
• Assist with billing, payments, and transactions
• Resolve issues and elevate complex cases
• Process account updates and requests
• Maintain confidentiality of customer data
• Ensure customer satisfaction and service quality
• Meet performance metrics (AHT, FCR, etc.)
• Stay updated on products and policies
• Work with team members to improve service

Benefits

• Up to PHP 16500
• HMO, Night Differential Pay, Rice

• Paid Leaves, Holiday and OT Pay
• Mental Wellness Program Starting Day 1
• Free Medical Insurance upon regularization (with incl of common law partners)
• Insurance Coverage Starting Day 1
• Government Mandated Benefits, 13th Month Pay

Qualifications

• No BPO Experience
• High School Graduate (Old curriculum) / ALS Graduate
• Good Communication Skills
• Willing to work Onsite
• Willing to work on a Shifting Schedule

URGENT HIRING!

Apply today and kickstart your BPO career / no experience needed!

Don’t miss this opportunity to get hired right away!