CSR Agent (Without Experience Accepted)

Neksjob Philippines; Tarlac City; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Competitive Salary Offer

Paid training from day one

Fun team environment

Job summary

A customer service solutions provider in Tarlac City seeks passionate individuals for customer service roles. Successful candidates will handle incoming calls, resolve inquiries, and use various tools to provide outstanding service. This position requires at least a Senior High School diploma and excellent communication skills. Enjoy a competitive salary and a friendly team environment.

Qualifications

• At least a Senior High School Graduate with customer-facing experience.
• College Undergraduate (at least 2 years in college) or graduate, with or without BPO experience.
• Excellent communication skills and willing to work on-site.
• High school graduate or college undergrad/grad with customer-facing experience preferred.

Responsibilities

• Answer incoming calls from customers.
• Resolve customer inquiries and requests.
• Utilize client-based tools for customer management.
• Provide service in a friendly and knowledgeable manner.
• Providing friendly, confident, and knowledgeable service.

Skills

Excellent Communication Skills

Customer Service Skills

On-site readiness

Education

High/Senior High School Graduate

College undergraduate (2+ years)

College graduate (with/without experience)

Job description

Overview

On-site - Tarlac. No experience required. High/Senior High School. Full-time.

Job Description

Your day-to-day in a nutshell:

• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilizing various client-based tools and applications for customer management and servicing
• Providing cutting-edge service in a friendly, confident and knowledgeable manner

Why pick us?

• Competitive Salary Offer
• Paid training from day one
• A leadership team that hears your voice; we know that when we work together we can accomplish so much more
• Fun team environment where we work hard to build trust every single day
• At least Senior High School Graduate (With Customer Facing Experience)
• (or) College Undergraduate (at least 2 years in College)
• (or) College Graduate - With or Without BPO Experience
• With Excellent Communication Skills
• Willing to Work on Site

Working Location

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