Counter Service Professional | Tarlac

The SM Store (SM Mart Inc.); Tarlac City; On-site; PHP 167,000 - 234,000; Full time

Job summary

The SM Store (SM Mart Inc.) is seeking a detail-oriented cashier to ensure smooth customer transactions and accurate payment handling at our frontline service points. You will greet customers, secure cash funds, verify payment methods, and prepare receipts and reports for turnover to the appropriate department.

Applicants should have a Bachelor’s degree or college level with experience and proven customer service skills. Salary and benefits will be discussed during interview.

Qualifications

• Bachelor’s degree or college level with experience.
• Experience in cashiering/payments preferred.
• Excellent customer service and communication skills.
• Ability to verify and process various payment methods accurately.

Responsibilities

• Greet customers warmly and maintain composure during transactions.
• Handle cash, cards, and other payment methods per policy; secure cash fund and supplies.
• Verify and authenticate mode of payment and ensure receipts are accurate.
• Prepare cash and sales documents for turnover to the appropriate departments.

Skills

Customer service

Cash handling

Payment verification

Education

Bachelor’s degree or college level

Job description

Job Function:
Responsible for promoting effortless customer experience and operational excellence involving customers’ payments whether cash or charge in consonance with set cashiering systems and procedures.

Responsibilities

• Engage with customers with proper greeting and composure all throughout the transaction

• Securing in initial cash fund, SMAC Kits and necessary supplies, etc.

• Verify and authenticate mode of payment

• Prepare cash and pertinent sales documents for turnover to respective departments

Qualifications

Bachelor’s Degree or College level with experience