Counter Operations Supervisor

Ace Hardware Philippines, Inc. - SM City Mindpro; Zamboanga del Sur; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

HMO

Employee Recognition and Rewards

Government Mandated Benefits

Insurance Health & Wellness

Job summary

A prominent retail company in Zamboanga del Sur is seeking a Supervisor to oversee daily operations at the counter. The ideal candidate will hold a Bachelor's degree in Business Administration and have 1-3 years of supervisory experience. Responsibilities include training staff, managing customer complaints, and ensuring a positive service environment. Strong leadership and communication skills are essential for success in this role.

Qualifications

• 1-3 years of experience in a supervisory role.
• Ability to manage a team and ensure smooth operations at the counter.
• Fast-paced environment with potential for high customer interaction.

Responsibilities

• Oversee daily operations at the counter, ensuring efficient service delivery.
• Train and mentor cashiers, fostering a positive work environment.
• Manage customer inquiries and complaints effectively.

Skills

Leadership

Decision Making

Strong communication skills

Customer-focused attitude

Ability to multitask

Interpersonal skills

Education

Bachelor’s degree in Business Administration or related field

Job description

A prominent retail company in Zamboanga del Sur is seeking a Supervisor to oversee daily operations at the counter. The ideal candidate will hold a Bachelor's degree in Business Administration and have 1-3 years of supervisory experience. Responsibilities include training staff, managing customer complaints, and ensuring a positive service environment. Strong leadership and communication skills are essential for success in this role.