Control Manager Vice President - Securities Services Operations

Hammerjack Pty Ltd; Taguig; On-site; PHP 3,500,000 - 6,000,000; Full time

Job summary

JPMorganChase in the Philippines seeks a Control Management Vice President within Securities Services Operations to strengthen the control environment by identifying risks, designing controls, and partnering with stakeholders. You will lead remediation efforts, support audits, and drive improvements across global client service operations.

Responsibilities include risk assessments, control design and testing, issue escalation, and coordinating regulatory reviews while maintaining robust

Qualifications

• Must have a professional finance qualification and extensive experience in operational risk, controls, or similar functions.
• Demonstrated ability to design and test controls and drive remediation.
• Experience with data analytics and presenting risk insights to senior stakeholders.

Responsibilities

• Conduct risk assessments to identify operational vulnerabilities and remediation priorities.
• Design and implement controls that strengthen the control framework.
• Evaluate control effectiveness and recommend improvements based on testing and risk signals.
• Lead control management initiatives including planning, execution, and delivery.
• Analyze operational risk data to identify trends and provide leadership with actionable insights.
• Coordinate control testing activities, audits, and regulatory reviews with timely responses and evidence management.
• Maintain control documentation and ensure updates reflect current processes and risks.
• Ensure adherence to policies, standards, and regulatory requirements.
• Escalate issues and control gaps with root-cause analysis and closure tracking.
• Partner with operations to resolve issues and improve end-to-end outcomes.
• Promote continuous improvement and knowledge transfer across teams.

Skills

Operational risk management

Control frameworks

Root-cause analysis

Stakeholder management

Analytical skills

Project leadership

Communication skills

Education

Professional finance qualification

Tools

Microsoft Office

Python

Tableau

Alteryx

Job description

Job Description :

Be at the heart of strengthening operational risk management across a global operations environment. You will help identify risks, design and test controls, and drive remediation to improve the control framework. You will partner closely with operations leaders and stakeholders to deliver clear insights and measurable improvements. This role offers opportunities to lead complex initiatives, influence outcomes, and support continuous improvement. Join JPMorganChase to make a meaningful impact through strong judgment, collaboration, and ownership.

As a Control Management Vice President in Securities Services Operations, you strengthen the control environment for client service operations by identifying operational risks, designing effective controls, and partnering with stakeholders. You assess control effectiveness, support audits and reviews, and ensure issues are escalated and remediated within agreed timelines. You analyze operational risk data, perform root-cause analysis, and provide clear, actionable insights to leadership. You lead initiatives that improve processes, reduce risk, and support a consistent client experience. You communicate with clarity and professionalism while working with diverse, global teams.

Job responsibilities

• Conduct risk assessments to identify operational vulnerabilities and prioritize remediation actions.
• Design and implement controls that reduce key risks and support a robust control framework.
• Evaluate control effectiveness and recommend enhancements based on testing results and emerging risks.
• Lead control management initiatives and projects, including planning, execution, and delivery of outcomes.
• Analyze operational risk and control data to identify trends and provide actionable insights to leadership.
• Coordinate control testing activities, audits, and regulatory reviews, ensuring timely responses and evidence management.
• Maintain control-related documentation and ensure updates reflect current processes and risks.
• Ensure adherence to policies, standards, and regulatory requirements within the scope of the role.
• Escalate issues and control gaps appropriately, including ownership of root-cause analysis and tracking to closure.
• Partner with operations and stakeholders to resolve issues efficiently and improve end-to-end outcomes.
• Promote continuous improvement by sharing best practices and supporting knowledge transfer across teams.

Required qualifications, capabilities and skills

• Professional finance qualification with 15 years of relevant experience in operational risk, controls, or comparable functions.
• Demonstrated expertise in operational risk management and control frameworks, including control design and testing.
• Demonstrated ability to perform root-cause analysis and drive remediation through to completion.
• Strong analytical and problem-solving skills, including the ability to assess complex processes and identify control gaps.
• Strong written and verbal communication skills, including the ability to explain risks and recommendations clearly.
• Proven stakeholder management skills and ability to collaborate effectively across diverse, global teams.
• Proficiency in Microsoft Office tools for analysis, presentations, and reporting.
• Demonstrated experience leading projects or initiatives, including planning, execution, and delivery against timelines.

Preferred qualifications, capabilities and skills

• Experience in securities services, fund services, fund accounting, or investment banking operations.
• Familiarity with regulatory expectations applicable to securities services operations and control environments.
• Experience presenting risk and control insights to senior stakeholders and supporting decision-making.
• Experience using data analytics or automation tools (for example: Python, Tableau, Alteryx, or workflow automation platforms).
• Demonstrated experience driving process improvement initiatives that enhance efficiency and strengthen controls.