Content Team Lead

Intrepid Asia; Mandaluyong; Hybrid; PHP 900,000 - 1,500,000; Full time

Benefits offered by this job

Hybrid work model

Designer tools provided (PC/macbook/AD

Comprehensive insurance

Ample leave

Job summary

Intrepid Asia is seeking a detail-oriented Content Team Lead to manage content operations across the Philippines, Singapore and Malaysia. You will supervise Content Associates, ensure accurate product listings, and drive optimization to meet brand and platform standards.

You will collaborate with internal teams to streamline workflows, improve productivity, and deliver content requirements across multiple brands and marketplaces. Hybrid work model offered.

Qualifications

• Bachelor's degree in Marketing, Business, Communications, E-commerce, or related field.
• 3–5 years in e-commerce content operations, product listing management, or related field, with team supervision preferred.
• Strong knowledge of Lazada, Shopee, Zalora, TikTok Shop and Shopify listing requirements.
• Ability to supervise a team, manage workload, and ensure timely delivery.
• Good understanding of content quality assurance and product information management.
• Strong organizational and project management skills with multiple priorities.
• Detail oriented, analytical, and results-driven with problem-solving mindset.
• Excellent written and verbal English communication; cross-team collaboration.
• Advanced Excel or Google Sheets; familiarity with HTML and Photoshop is a plus.
• Experience with Asana; familiarity with AI workflow automation is a plus.

Responsibilities

• Supervise and guide a team of Content Associates for PH, SG, and MY.
• Manage day-to-day creation, publishing, maintenance, and optimization of product listings.
• Maintain content quality standards and QC processes across platforms.
• Collaborate with cross-functional teams to streamline workflows and improve productivity.
• Drive Content Scores and Attribute Fill Rate improvements at the SKU level.
• Coordinate content-related projects and campaigns for multiple brands.
• Identify opportunities to automate workflows with AI-powered tools.
• Monitor performance metrics and provide regular progress updates.

Skills

Team supervision

Content operations

Content quality assurance

Content optimization

Project coordination

AI/workflow automation

Time management

English communication

MS Excel/Google Sheets

HTML basics

Adobe Photoshop

Asana

AI-powered tools

Education

Bachelor's degree in Marketing, Business, Communications, E-commerce, or related field

Tools

Lazada

Shopee

Zalora

TikTok Shop

Shopify

Microsoft Excel/Google Sheets

HTML (basic)

Adobe Photoshop

Asana

Job description

Who we are

Intrepid Asia is a leading E-commerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities.

We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.

The team you will be part of

Our Merchandising & Creative Team brings brands and products to life through compelling visuals and on-brand storytelling. From graphic design and content creation to product presentation and campaign assets, the team crafts experiences that captivate and convert. With a keen eye for aesthetics and a strong understanding of digital commerce, we transform ideas into visuals that drive engagement, elevate brands, and enhance the online shopping journey.

The part you will play

We are looking for a detail-oriented Content Team Lead to manage the day-to-day content operations for brands across the Philippines (PH), Singapore (SG), and Malaysia (MY) on e-commerce platforms such as Lazada, Shopee, Zalora, TikTok Shop, and Shopify.

You will be responsible for supervising a team of Content Associates, ensuring the timely and accurate execution of product listings, maintaining content quality standards, and supporting content optimization initiatives. You will also collaborate with cross-functional teams to streamline workflows, improve team productivity, and ensure consistent delivery of content requirements across multiple brands and platforms.

As a Content Team Lead, you will take charge of:

• Team Supervision & Management: Supervise and guide a team of Content Associates, managing daily workload distribution, task prioritization, productivity, and performance.
• Content Operations Management: Manage the day-to-day creation, publishing, maintenance, and optimization of product listings across multiple e-commerce platforms, ensuring accuracy, completeness, and timely execution.
• Quality Assurance: Implement and maintain content quality standards and QC processes to ensure consistency, accuracy, and compliance with brand and platform guidelines.
• Content Optimization: Monitor and drive improvements to ensure Content Scores and Key Attribute Fill Rates meet established targets at the SKU level.
• Project & Campaign Coordination: Coordinate content related projects and campaign requirements, ensuring timely delivery of product listing updates and other platform specific requirements.
• Process Improvement & AI Integration: Identify opportunities to streamline workflows and introduce AI-powered tools and automation to improve team productivity, efficiency, and content execution.
• Performance Monitoring & Reporting: Track team productivity, content quality metrics, and project timelines, providing regular progress updates and recommending corrective actions where needed.
• Cross-Functional Collaboration: Coordinate closely with internal stakeholders to address content related concerns and ensure alignment on deliverables and timelines across PH, SG, and MY.

What we are looking for - the ideal profile

• Bachelor's degree in Marketing, Business, Communications, E-commerce, or a related field.
• At least 3–5 years of experience in e-commerce content operations, product listing management, or a related field, preferably with experience in team supervision.
• Strong knowledge of e-commerce platforms such as Lazada, Shopee, Zalora, TikTok Shop, and Shopify, including product listing requirements and content optimization best practices.
• Ability to supervise and guide a team, manage workloads effectively, and ensure timely delivery of tasks and projects.
• Good understanding of content quality assurance and product information management.
• Strong organizational, project management, and time management skills, with the ability to handle multiple brands, projects, and competing priorities.
• Detail oriented, analytical, and results driven, with strong problem solving skills and a continuous improvement mindset.
• Excellent written and verbal communication skills in English, with the ability to collaborate effectively across teams and stakeholders.
• Advanced proficiency in MS Excel or Google Sheets; familiarity with basic HTML and Adobe Photoshop is an advantage.
• Experience with project management tools such as Asana is a plus.
• Familiarity with AI-powered tools and workflow automation, with the ability to identify and implement solutions that improve team productivity and operational efficiency.

In return, you will be getting

• We pride ourselves on creating visuals that both inspire and perform. At Intrepid, design is part art and part science we’ll help you elevate your creative talent through our strong merchandising and e-commerce expertise, complemented by ongoing design and AI training to help you create work that truly makes an impact.
• You will see your work - for some of the leading brands in the world - featured across marketplaces and social platforms
• We offer hybrid working to strike the right balance between being 'in the zone' delivering great work undisturbed, and spending time with your colleagues to bond and learn together
• We provide you with the best designer tools (PC/laptop/macbook and Adobe suite) you need

We also offer

Best of Both Worlds

We are a scale up: the sophistication of a small multinational, with the agility of a start-up. This means you get to work on cutting-edge projects, and besides your 'standard' job description, we love to see you show entrepreneurial initiative and want to see your take on how you can take your role and our company to the next level. Good ideas get implemented. You are the master of your own destiny.

Culture that Brings Out the Best

At Intrepid, culture is not just a buzzword, it is what we practice at work every day. We believe in collaboration over competition, transparency over politics, and willingness to learn over ego. You will be part of a team where people genuinely support one another, celebrate wins together, and face challenges head-on as one. We put our all into the work but we balance it with fun, whether that is through team lunches, after-work hangouts, events or shared laughter in the office. This is a place where you can thrive professionally while having a great time.

Grow Without Limits

Learning at Intrepid is constant and dynamic. You will have access to formal training through face-to-face sessions, coaching and our very own Intrepid Academy. On top of that, real-world experience such as leading clients, working with advanced tech, and mastering best-in-class processes will accelerate your growth every step of the way. Surrounded by a talented team that raises the bar daily, in a rapidly growing and ever-expanding business, the opportunities for your development are endless.

Rewarding You Right

We believe great work deserves great rewards at Intrepid. That’s why we offer competitive compensation and generous benefits, including comprehensive insurance and ample leave, to support you both in and out of the workplace. We want you to feel valued, cared for, and empowered to bring your best self to work every day.