Concentrix SM Megamall Hiring Newbie BPO Agents Fresh Grads

Recruitify_HR; Mandaluyong; On-site; PHP 284,000 - 341,000; Full time

Benefits offered by this job

HMO Coverage with Dependents

Paid Training

Performance Incentives

Long-Term Opportunities

Job summary

Concentrix Megamall in Mandaluyong–Ortigas Center is hiring Customer Service Representatives for Voice, Non-Voice and Blended accounts. No experience required; newbie-friendly with coaching, review materials, and paid training from day 1.

On-site roles near SM Megamall offer HMO coverage for dependents after regularization, performance incentives, and growing career opportunities. Accessible via MRT Shaw/Ortigas, with strong management support and a clear path to internal promotions.

Qualifications

• Senior High School Graduate (K-12) or High School Graduate (Old Curriculum).
• No Call Center Experience Required.
• Customer-facing experience is an advantage.
• Willing to work onsite near SM Megamall / Ortigas Center.
• Coachable, trainable, and eager to learn.

Responsibilities

• Handle customer inquiries via phone, chat, or email (account-dependent).
• For Blended accounts, support customers through both voice and non-voice channels.
• Follow clear workflows with full training provided.
• Maintain customer satisfaction and service quality.

Job description

Concentrix Megamall Is Hiring!

Customer Service Representatives – Voice / Non-Voice / Blended (Subject to Availability)

SM Megamall / Ortigas Center, Mandaluyong–Pasig Area

Looking for a call center job near SM Megamall that’s newbie-friendly, offers career growth, and is located in one of the most accessible business districts in Metro Manila?

Start or level up your BPO career with Concentrix Megamall, with coaching and support designed to help you pass assessments and succeed.

Why Apply at Concentrix Megamall?

Salary Package of up to ₱28,000

Depends on account and experience

Voice, Non-Voice & Blended Accounts Available

Blended (Voice & Non-Voice) roles are subject to availability

No BPO Experience Required – Newbie-friendly Hiring

Coaching & Review Materials Provided BEFORE Assessments

Reviewers, Q&A, and practical tips to increase your chances of passing

Paid Training from Day 1

HMO Coverage with Dependents (upon regularization)

Performance Incentives & Allowances

Clear Career Growth & Internal Promotions

Supportive Trainers, Team Leaders, and Management

Stable Accounts & Long-Term Opportunities

Prime Location – SM Megamall / Ortigas Center

Extremely accessible via MRT Shaw / Ortigas, buses, and jeepneys

Ideal for applicants from Mandaluyong, Pasig, Quezon City, Makati, San Juan

Walking distance to SM Megamall, food hubs, banks, and transport terminals

Less hassle commuting compared to inner-city locations

Job Description (General)

• Handle customer inquiries via phone, chat, or email (account-dependent)
• For Blended accounts, support customers through both voice and non-voice channels
• Follow clear workflows with full training provided
• Maintain customer satisfaction and service quality

Qualifications

• Senior High School Graduate (K-12) or
• High School Graduate (Old Curriculum)
• No Call Center Experience Required
• Customer-facing experience is an advantage
• (Retail, Fast Food, Hotel, Sales, Service Crew, etc.)
• Willing to work onsite near SM Megamall / Ortigas Center
• Coachable, trainable, and eager to learn

Ideal For

• BPO Newbies / First-Time Call Center Applicants
• Career shifters from retail, food service, hospitality, and sales
• Experienced agents aiming for up to ₱28K package
• Applicants interested in Blended accounts (subject to availability)