Concentrix Baguio Hiring BPO Agents No CC Experience Required

Recruitify_HR; Baguio; On-site; PHP 179,000 - 279,000; Full time

Benefits offered by this job

Night differential pay

Health and life insurance

Paid training

Career development

Inclusive work culture

Prime workplace in Baguio

Job summary

Concentrix Baguio is hiring a Customer Service Representative to handle inquiries via phone, chat, or email, and to support billing, product, or technical concerns. You'll join a team focused on delivering an excellent customer experience for global brands.

This on-site role in Baguio offers night shifts and weekends, with competitive pay, health and life insurance, paid training, and ongoing career development in a supportive, inclusive culture.

Qualifications

• At least High School Graduate (Old Curriculum) / Senior High School Graduate.
• College undergraduates and graduates are encouraged to apply.
• Fresh graduates welcome; no BPO experience required.
• Excellent English communication skills.
• Willing to work onsite at Concentrix Baguio.
• Amenable to shifting schedules, including night shifts, weekends, and holidays.

Responsibilities

• Answer customer inquiries via phone, chat, or email.
• Provide support for billing, product, or technical concerns.
• Ensure an excellent customer experience while representing global brands.
• Work closely with a supportive team and leaders who care about your success.

Skills

Excellent English communication skills

Willing to work onsite

Amenable to shifting schedules

Education

High School Graduate (Old Curriculum) / Senior High School Graduate

Job description

Join Concentrix Baguio - Build Your BPO Career in the City of Pines!

Ready to start or grow your career in the Business Process Outsourcing (BPO) industry? At Concentrix Baguio, we offer world-class opportunities, excellent benefits, and a supportive workplace where you can thrive.

Why Baguio?

Located in the Summer Capital of the Philippines, Concentrix Baguio gives you the chance to work in a cool climate surrounded by the city's natural beauty. With easy access to cafes, malls, transport hubs, and Baguio's vibrant lifestyle, you'll enjoy both work-life balance and career growth in one of the top BPO hubs in Northern Luzon.

What We Offer

• Competitive salary package (₱16,000-₱25,000 depending on account and experience)
• Night differential pay and performance-based incentives
• Comprehensive health and life insurance (with options for dependents)
• Paid training and continuous career development
• Fun and inclusive work culture
• A prime workplace in the heart of Baguio City

Qualifications

• At least High School Graduate (Old Curriculum) / Senior High School Graduate
• College undergraduates and graduates are highly encouraged to apply
• With or without BPO experience - fresh graduates are welcome!
• Excellent English communication skills
• Willing to work onsite at Concentrix Baguio
• Amenable to shifting schedules, including night shifts, weekends, and holidays

As a Customer Service Representative, You Will

• Answer customer inquiries via phone, chat, or email
• Provide support for billing, product, or technical concerns
• Ensure an excellent customer experience while representing global brands
• Work closely with a supportive team and leaders who care about your success

Your future starts here at Concentrix Baguio!

Enjoy competitive pay, comprehensive benefits, and the chance to thrive in a top BPO site in the North.