We are looking for a Computer Shop Personnel to join our team in Iloilo City. The ideal candidate will manage daily shop operations, assist customers, and provide basic technical support for computer-related concerns. This role requires excellent customer service, basic technical knowledge, and a proactive attitude.
Key Responsibilities
- Greet and assist customers in using shop services, such as computer rentals, printing, and scanning.
- Provide basic technical support and troubleshoot minor computer hardware or software issues.
- Manage and monitor computer units to ensure proper functionality.
- Handle cash transactions, issue receipts, and maintain an organized record of sales.
- Maintain cleanliness and orderliness of computer stations and shop premises.
- Assist customers with inquiries about shop services, including internet browsing, typing, and gaming.
- Perform basic maintenance, such as updating software or cleaning equipment.
- Monitor and restock supplies like ink, paper, and other consumables.
- Enforce shop rules and ensure a friendly and safe environment for customers.
Qualifications
- High school diploma or equivalent (college level preferred).
- Basic knowledge of computers, operating systems, and office applications.
- Strong customer service and communication skills.
- Ability to multitask and work efficiently under minimal supervision.
- Previous experience in a similar role is an advantage but not required.
- Willingness to work flexible hours, including weekends and holidays.