Job Title: Company Driver / Concierge
Department: Operations / Front Office Support
Location: Swiss-Belhotel Blulane – Sta. Cruz, Manila
Employment Type: Full-Time
Company: Elisha Manpower Services Corporation
Job Summary:
The Company Driver / Concierge is responsible for safely transporting hotel guests, staff, and official items as needed. During periods with no driving assignments, the role transitions to Concierge duties, assisting guests with inquiries, luggage handling, and basic front service support. This position ensures smooth hotel operations while delivering excellent guest service at all times.
Key Responsibilities:
Company Driver Duties
- Safely drive hotel guests, staff, and official documents or items as assigned.
- Ensure cleanliness, proper condition, and roadworthiness of the assigned vehicle.
- Conduct routine vehicle checks (fuel, oil, brakes, tires, lights) before and after trips.
- Follow traffic laws, safety regulations, and hotel driving policies at all times.
- Maintain trip logs and report vehicle issues or maintenance needs promptly.
Concierge Duties (when no driving agenda)
- Assist guests with arrivals and departures, including luggage handling.
- Provide basic information on hotel amenities, nearby establishments, and transportation options.
- Coordinate guest requests such as taxis, directions, or simple errands.
- Support the Front Desk and Security teams during peak hours.
- Maintain cleanliness and order in the lobby and entrance areas.
Qualifications:
- At least high school graduate.
- With a valid Professional Driver’s License (Restriction 1, 2, or 3).
- At least 1 year of experience as a Company Driver; hotel or service experience is an advantage.
- Familiar with routes within Manila and nearby cities.
- Courteous, well-groomed, and customer-service oriented.
- Physically fit, responsible, and trustworthy.
- Willing to work on shifting schedules, weekends, and holidays.
- Preferably residing near or within Sta. Cruz, Manila.