Community Manager

Activate Talent; Philippines; Remote; PHP 1,476,000 - 2,068,000; Full time

Job summary

A lifestyle brand agency is seeking a Community Manager in the Philippines to build and engage a passionate online community. This fully remote role requires excellent communication skills and a minimum of 2 years' community management experience. Responsibilities include managing social media interactions, executing engagement initiatives, and fostering relationships within the community. The ideal candidate is energetic, proactive, and passionate about creating meaningful online experiences.

Qualifications

• Minimum of 2 years of experience in community management or customer engagement.
• Strong passion for connecting with people.
• Proactive and capable of managing multiple projects.

Responsibilities

• Engage daily with followers across all social media platforms.
• Manage and grow key community channels.
• Plan and execute community engagement initiatives.

Skills

Excellent written and verbal communication skills

Strong interpersonal skills

Proficiency with community communication tools

Highly organized

Tools

Facebook Groups

WhatsApp

Social Snowball

Job description

Job Title: Community Manager

Job Type: Full-time / Remote

Time Zone: PST time zone

Job Overview:

Our client is seeking a Community Manager to build, grow, and engage a passionate online community around their lifestyle brand. This fully remote role combines digital relationship management, social engagement, and community activation. The ideal candidate is energetic, empathetic, and an exceptional communicator — someone who thrives on connecting with people and creating meaningful online experiences that strengthen brand loyalty.

Responsibilities:

• Engage daily with followers across all social media platforms through comments, direct messages, stories, and community interactions.
• Manage and grow key community channels, including Facebook Groups, WhatsApp chats, and the brand ambassador program (via Social Snowball or similar platforms).
• Plan and execute community engagement initiatives such as polls, giveaways, live sessions, Q&A, and content challenges.
• Gather insights and feedback from community interactions to share with the marketing team for continuous improvement.
• Support ambassador onboarding and maintain communication to foster a strong sense of connection and enthusiasm within the brand’s community.
• Track engagement metrics and report on community growth, sentiment, and participation trends.

Qualifications:

• Excellent written and verbal communication skills in English — clear, engaging, and professional.
• Strong interpersonal and relationship-building abilities with a genuine passion for connecting with people.
• Minimum of 2 years of experience in community management, customer engagement, or social media moderation.
• Proficiency with community and communication tools such as Facebook Groups, WhatsApp, and ambassador management platforms (e.g., Social Snowball).
• Highly organized, proactive, and capable of managing multiple projects and conversations simultaneously.
• A collaborative mindset and enthusiasm for fostering vibrant online communities.