Commercial Administrator (Billing Specialist)

MVP Asia Pacific Inc.; Pampanga; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading outsourcing company in Pampanga, Philippines, is seeking a Commercial Administrator to handle invoicing, manage claims processing, and liaise with partners. Candidates should have a bachelor's degree in Accounting and strong analytical skills. This position offers an opportunity to work in a dynamic environment focused on growth and innovation.

Qualifications

• Bachelor’s degree in Accounting or a related field required.
• Ability to manage invoicing and claims processing efficiently.
• Must be detail-oriented and analytical.

Responsibilities

• Upload invoices and ensure document accuracy.
• Liaise with delivery partners to process claims timely.
• Maximize revenue and minimize Work in Progress.

Skills

Advanced Microsoft Excel skills

Strong numerical and analytical skills

Attention to detail

Intermediate English speaking and writing skills

Good knowledge of using computers

Education

Bachelor’s degree in Accounting or any related field

Tools

Itools (Crous Billing System)

Microsoft Excel

Microsoft Power BI

SiteTrax

Microsoft Project

Microsoft Outlook

Microsoft Teams

Microsoft SharePoint

Job description

MVP Asia Pacific Inc. is a leading outsourcing company located in the Clark Freeport Zone, Pampanga, Philippines. We were founded with the mission to connect highly skilled offshore professionals with businesses of all sizes across the globe—helping our clients scale with speed and excellence.

At MVP, we foster a culture of professionalism, innovation, and collaboration. Our people enjoy a supportive, growth-driven environment with opportunities for continuous learning, career development, and work-life balance.

If you’re driven, passionate about learning, and ready to make an impact, we’d love for you to join our growing team of MVPs!

Commercial Administrator

Job Description

Claims Including Variations

• Upload invoices created in ST3 to Itools.
• Ensure all relevant documents, including completions documents, when applicable, are uploaded in Itools and Sitetrax.
• Move the jobs as per job workflow in ST3.
• Ensure all work is executed under properly approved and executed contract.
• Check and process programme claims (all workstreams as may be assigned) in ST3.
• Ensure to record all appropriate notes in ST3 for assigned tasks.
• Ensure accuracy of invoicing.
• Liaise with Delivery Partners as and when required to ensure claims are processed in a timely manner.
• Manage enquiries from field staff and delivery partners to ensure that all invoices and claims are processed smoothly.
• Escalate any issues or concerns to the Senior Finance Manager.

Other Duties

• Maximise the revenue possible for payment claims under the contract.
• Ensure all jobs are invoiced within 90 days to avoid any revenue loss.
• Minimize the Work in Progress to maximise the cashflow.
• Process Faulty Network and variations in a timely manner and look to resolve any issues within claimable time frames.
• Adhere to all the requests from stakeholders and other customers in a timely manner.
• Ensure all communications with client/s are filed in the client’s information systems in accordance with the client’s document control policies and processes.
• Communicate timely to client/s, ensuring management is privy to the communication when appropriate.

General

• Work effectively in an agile environment, adapting to shifting priorities, collaborating across functions and all levels of the organisation.
• Attend and constructively participate in team and company meetings.
• Escalate all appropriate matters to the Host Employee or Host Manager or other appropriate client employee on a timely basis.
• Adhere to relevant client policy or procedures.
• Adhere to relevant company policies and procedures including Human Resources and Health and Safety policies and procedures.
• Perform other reasonable duties as requested by management.

Qualifications

• Bachelor’s degree in Accounting, or any related field.
• Advanced Microsoft Excel skills.
• Good knowledge of using computers.
• Strong numerical and analytical skills.
• Strong attention to detail.
• Intermediate English speaking and writing skills.

Key Systems and Software

Billing & Financial Systems:

• Itools (Crous Billing System)

Data Analytics & Reporting:

• Microsoft Power BI
• Microsoft Excel

Project & Task Management:

• SiteTrax
• Microsoft Project

Communication & Collaboration:

• Microsoft Outlook
• Microsoft Teams
• Microsoft SharePoint