Collections Supervisor | OTC

Accenture; Metro Manila; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading global consulting firm in the Philippines is seeking an Order to Cash Operations/Collections Senior Analyst. You will manage daily operations related to invoices and accounts, providing supervision to team members and ensuring accuracy. The ideal candidate should have substantial experience in Order to Cash, with a focus on accounts receivables, and be prepared to work in varied shifts. This position offers competitive benefits including HMO coverage from day one.

Benefits

HMO coverage (medical, dental, mental health) from day 1

Free medicines for you and your dependents

Expanded maternity leave up to 120 days

Expanded paternity leave up to 30 days

Employee Stock Purchase Plan

Paid Sick and Vacation Leaves

Company bonuses and performance incentives

Flexible working arrangements

Company-sponsored trainings

Qualifications

• At least 4 years of relevant work experience in Order to Cash/accounts receivables.
• Minimum of 3 years of OTC/Accounts Receivables experience.
• 1 year of supervisory experience required.

Responsibilities

• Responsible for activities assigned by the OTC Team Lead.
• Ensure timely sending of invoices to customers.
• Monitor team productivity and accuracy.

Skills

Open to Accountancy, Business, or Finance course graduates

Strong communication skills

Experience in Order to Cash/Accounts Receivables

Ability to work in different shifts

Education

Accountancy, Business or Finance course

Job description

Accenture in the Philippines

Accenture in the Philippines is currently looking for talented individuals for our Order to Cash Operations/Collections Senior Analyst.

About the Role

As an Order to Cash Operations/Collections Senior Analyst, you will be performing the following tasks on a daily:

• Responsible for the activities assigned by the OTC Team Lead.
• Provides a day-to-day work to the group, conducts workload studies, plans activities, sets direction, and provides supervision to and evaluation of direct reports.
• Ensure timely sending of invoices to customers and completeness of supporting documents of the billing team.
• Act as first level of escalation validating the accuracy of billing data against sales order, customer’s purchase order, etc and immediately resolve any discrepancies noted.
• Monitor team productivity and accuracy, identifying areas for improvement and implementing corrective actions.
• Understand and perform AR lead role.
• Assist AR processors with questions and problems related day to day transaction processing.
• Assist the OTC Team Lead in supervising the activities performed by the regular AR processing team within Manila DC.
• Ability to provide assistance to the staff.
• Actively seeks opportunities for Continuous Improvement initiatives.
• Complies with all client published policies and procedures and any legal and regulatory requirements that the company is obliged to adhere to.
• Escalates production issues to OTC Team Lead as appropriate.
• Ensures all work is performed in accordance with SLAs and metrics.
• Assists in the creation of Performance Improvement Plans (PIPs) for Team Members not meeting expected production or quality targets, monitors program for a defined period.
• May be assigned complex activities depending upon business requirements.

About You

The ideal candidate will have the following skills and experience:

• Open to Accountancy, Business and or Finance course graduate and undergraduate with strong relevant work experience.
• With at least 4 years strong related work experience on Order to Cash / Accounts Receivables (i.e. Sale/Order Management, Billing, Cash Applications, Deduction Management and Credit & Collections -B2B).
• With at least 3 years of OTC/Accounts Receivable experience; With 1 year of supervisory experience.
• Willing to work in any shifts i.e. night shift, graveyard schedule etc.
• Good communication skills.
• Amenable to work Full RTO in Quezon City, Mandaluyong, Taguig, or Alabang.

Note: If you’re interested, please apply through this job ad. You’ll be directed to complete a form or receive an email with instructions. Make sure to submit all required info within 24 hours to process your application.

What’s in it for you?

• HMO coverage (medical, dental, mental health) from day 1 of employment.
• Free medicines for you and your dependents*.
• Expanded maternity leave up to 120 days*.
• Expanded paternity leave up to 30 days*.
• Employee Stock Purchase Plan.
• Paid Sick and Vacation Leaves.
• Allowances, company bonuses, and performance incentives.
• Loyalty and Christmas Gift.
• Inclusion and Diversity Benefits.
• Flexible working arrangements.
• Company-sponsored trainings like upskilling and certification.
• Volunteering opportunities.

*Terms and conditions apply.