Collections & Partnerships Coordinator

1-Pentagon Credit and Lending Corp; Iloilo City; On-site; PHP 167,000 - 279,000; Full time

Job summary

A financial services company in Iloilo City is seeking a Collection Associate responsible for managing client interactions and timely collection of payments. The role requires excellent communication and fieldwork experience, as well as attention to detail to support financial goals. This is a great opportunity for organized individuals willing to liaise with external partners and maintain positive relationships while documenting and reporting account statuses.

Qualifications

• Effective coordination with external partners and internal departments.
• Timely collection and management of receivables.
• Ability to prepare reports and maintain records.

Responsibilities

• Serve as the primary contact for external agencies and clients.
• Facilitate document submissions and retrievals.
• Coordinate appointments and transactions with partner institutions.
• Ensure timely communications between departments and contacts.
• Follow up for outstanding receivables as per policy.
• Maintain and update collection records.
• Prepare collection notices and account statements.
• Reconcile payment discrepancies with Finance.
• Report collection issues to management.
• Submit activity and sales reports.
• Support operations and teamwork.
• Log customer interactions daily.

Skills

Excellent communication skills

Fieldwork experience

Attention to detail

Job description

A financial services company in Iloilo City is seeking a Collection Associate responsible for managing client interactions and timely collection of payments. The role requires excellent communication and fieldwork experience, as well as attention to detail to support financial goals. This is a great opportunity for organized individuals willing to liaise with external partners and maintain positive relationships while documenting and reporting account statuses.