Cloud Ops Lead - Network & IAM (Hands-on)

ZMG Ward Howell; Makati; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading IT solutions provider in Makati is seeking an Operational Manager to oversee the IT operations team. The role involves direct technical contributions in Network and IAM services while ensuring operational excellence and incident coordination. Candidates should have a minimum of 5 years of IT operations experience, strong leadership skills, and a technical background in Network Infrastructure or IAM. This position offers an opportunity to shape an efficient and high-performing team.

Qualifications

• Minimum of 5 years of experience in IT operations with at least 2 years in a leadership role.
• Knowledge of Network Infrastructure (Cisco SD-WAN, Fortigate proxy) or IAM (One Identity Manager, Microsoft Entra ID).
• Solid understanding of ITIL practices in incident and problem management.

Responsibilities

• Lead and manage day-to-day operations of the Network and IAM teams.
• Actively participate in operational tasks and service delivery.
• Ensure timely incident management and monitor service performance.

Skills

Technical guidance and mentorship

Incident management

Collaboration

Communication skills

Education

Bachelor’s degree in Computer Science, Information Technology, or related field

Tools

Oracle Cloud Infrastructure (OCI)

GitOps principles

Infrastructure as Code (IaC) tools (Terraform, Ansible)

Job description

A leading IT solutions provider in Makati is seeking an Operational Manager to oversee the IT operations team. The role involves direct technical contributions in Network and IAM services while ensuring operational excellence and incident coordination. Candidates should have a minimum of 5 years of IT operations experience, strong leadership skills, and a technical background in Network Infrastructure or IAM. This position offers an opportunity to shape an efficient and high-performing team.