Client Success & Growth Manager - North Cebu & East Visayas

SupportFinity™; Metro Manila; On-site; PHP 800,000 - 1,200,000; Full time

Job summary

SupportFinity™ is seeking a Customer Relationship Manager for North Cebu & East Visayas. The role involves building and maintaining client relationships, ensuring satisfaction, and driving client retention through proactive engagement and upselling strategies.

The ideal candidate should possess over 5 years of sales experience, particularly in Technical or B2B environments, and hold a Bachelor’s Degree in any field. Exceptional communication and account management skills are essential for success in this position.

Qualifications

• 5+ years of sales experience in Technical, Enterprise, or B2B environments.
• Proven account management or other relevant experience.
• Experience in delivering client-focused solutions based on customer needs.

Responsibilities

• Develop and nurture relationships with clients to ensure satisfaction.
• Focus on retaining existing clients and addressing concerns.
• Serve as the main point of contact for clients.

Skills

Sales experience

Account management

Exceptional communication skills

Client-focused solutions

Attention to detail

Education

Bachelor’s Degree in Any Field

Job description

SupportFinity™ is seeking a Customer Relationship Manager for North Cebu & East Visayas. The role involves building and maintaining client relationships, ensuring satisfaction, and driving client retention through proactive engagement and upselling strategies.

The ideal candidate should possess over 5 years of sales experience, particularly in Technical or B2B environments, and hold a Bachelor’s Degree in any field. Exceptional communication and account management skills are essential for success in this position.