Client Success & Analytics Deployment Lead

Concentrix; Davao City; On-site; PHP 400,000 - 600,000; Full time

Job summary

A leading client success firm in Davao City seeks a Sr Specialist, Global Analytic Insights to enhance client experiences through strategic analysis and project management. This role involves leading deployments, tracking outcomes, and fostering client relationships to drive product adoption and business growth. Candidates should possess strong analytical skills, technical proficiency, and effective communication abilities. Full-time position offering opportunities for professional growth.

Qualifications

• Ability to analyze data and drive strategic initiatives.
• Skilled at product deployment and technical support.
• Experience in measuring ROI from business analysis.

Responsibilities

• Build strong client relationships to ensure satisfaction.
• Lead solution deployments and resolve technical issues.
• Analyze data to provide insights and improvements.
• Develop visualizations and reports based on client needs.
• Manage project initiatives to align with client goals.
• Identify opportunities for product growth based on feedback.

Skills

Analytical & Strategic Thinking

Technical Proficiency

Data-Driven Decision Making

Effective Communication

Collaboration & Ownership

Contact Center Knowledge

Adaptable & Forward-Thinking

Job description

A leading client success firm in Davao City seeks a Sr Specialist, Global Analytic Insights to enhance client experiences through strategic analysis and project management. This role involves leading deployments, tracking outcomes, and fostering client relationships to drive product adoption and business growth. Candidates should possess strong analytical skills, technical proficiency, and effective communication abilities. Full-time position offering opportunities for professional growth.