Client Growth & Aftercare Lead

Sun Life Grepa Financial, Inc.; Ozamiz; On-site; PHP 240,000 - 420,000; Full time

Job summary

Sun Life Grepa Financial, Inc. in the Philippines seeks a customer-focused professional to provide after-sales support and build strong relationships with branch teams. You will maintain detailed records and contribute to referrals for business growth, while offering valuable marketing feedback to improve products and services.

The role emphasizes collaboration, a people-first culture, and opportunities for learning and development within an energizing work environment.

Responsibilities

• Provide after-sales support to customers and clients.
• Build and maintain strong relationships with branch teams and stakeholders.
• Maintain detailed records of interactions and client information.
• Identify referrals to fuel business growth and opportunities.
• Offer marketing feedback to help improve products and services.
• Collaborate with teams to ensure customer-centric service and learning opportunities.

Skills

Customer service

Relationship building

Communication

Record keeping

Collaboration

Job description

Sun Life Grepa Financial, Inc. in the Philippines seeks a customer-focused professional to provide after-sales support and build strong relationships with branch teams. You will maintain detailed records and contribute to referrals for business growth, while offering valuable marketing feedback to improve products and services.
The role emphasizes collaboration, a people-first culture, and opportunities for learning and development within an energizing work environment.