Client Account Services (CAS) - Reference Data Analyst, Fund Services

JPMorgan Chase & Co.; Metro Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

JPMorgan Chase & Co. in Manila is seeking a Loan Accounting and Reconciliation Associate I to support daily reconciliations and exception management for accurate loan and general ledger activity.

You will partner with finance and operations to investigate breaks and ensure timely resolution within SLAs. You will lead workflows for fund onboarding and lifecycle events, validate data across systems, document procedures, and contribute to process improvements.

Qualifications

• Ability to solve structured operational problems across systems, workflows and downstream impacts.
• Proficiency in Microsoft Excel (pivot tables, formulas, data analysis) to validate data and investigate issues.
• Strong attention to detail with a control-minded approach and accuracy under time pressure.
• Effective communication with operations teams and business partners explaining issues, risks and next steps.
• Ability to prioritize day-to-day work, track follow-ups, and maintain ownership of workflows.
• Collaborate with multiple internal stakeholders to confirm requirements and resolve dependencies.
• Maintain accurate documentation and follow established procedures to support audit readiness.

Responsibilities

• Lead daily workflows supporting fund onboarding and lifecycle changes, ensuring timely delivery and strong controls.
• Coordinate fund lifecycle events (launches, closures, mergers, platform changes) with accurate inputs and configurations.
• Gather requirements from internal stakeholders and translate into correct account and system configurations.
• Validate and reconcile data across systems, identify breaks early, and drive resolution with clear tracking.
• Troubleshoot account setup and configuration issues, escalating risks and next steps as needed.
• Maintain audit-ready documentation by updating procedures and recording complete setup/change history.
• Support system and process improvements by identifying recurring issues and driving scalable workflows.

Skills

Structured problem solving

Advanced Excel usage

Attention to detail

Clear communication

Time management

Stakeholder collaboration

Audit readiness & documentation

Tools

Excel

Job description

Join a team where operational leadership and attention to detail directly strengthen the quality and integrity of fund onboarding and lifecycle changes. You'll work in a fast-paced environment that values ownership, disciplined controls, and continuous improvement. You'll partner closely with internal stakeholders to deliver accurate account setup and controlled change execution. If you enjoy leading day-to-day workflows while improving how work gets done, this role is a strong fit.

As a Loan Accounting and Reconciliation Associate I within the Loan Accounting and Reconciliation team, you will support daily reconciliations and exception management to maintain accurate loan and general ledger activity. You will partner with finance and operations stakeholders to investigate and resolve reconciliation breaks, implement and maintain controls, and manage queries and escalations through to resolution within agreed service levels. You will participate in projects impacting loan and general ledger systems, including system conversions, testing, and process enhancements, while identifying outages and reconciliation issues and coordinating timely follow-up and communication with internal partners. You will prepare and distribute reconciliation reporting and exception status updates on a daily, weekly, and monthly basis, and review and approve general ledger transactions in accordance with documented procedures and approval guidelines. You will provide guidance to loan operations team members on transaction processing, corrections, and adjustments, and perform treasury-related support activities, including cost-of-funds and break-funding calculations where applicable. You will maintain written operating procedures, support cross-training to strengthen team coverage and consistency, and identify workflow improvement opportunities to implement practical solutions that enhance accuracy, efficiency, and control.

Job Responsibilities:

• Lead daily workflows supporting fund onboarding and lifecycle changes, ensuring timely delivery and strong operational controls
• Coordinate fund lifecycle events, including launches, closures, mergers, and accounting platform changes, ensuring inputs are complete and configurations are accurate
• Partner with internal stakeholders to gather requirements, validate inputs, and translate them into correct account and system configurations
• Validate and reconcile data across systems, identify breaks early, and drive issues to resolution with clear tracking and follow-through
• Troubleshoot account setup and configuration issues, escalating when needed and communicating risks, impacts, and next steps
• Maintain audit-ready documentation by updating procedures and retaining complete setup and change records aligned to compliance expectations
• Support system and process improvements by identifying recurring issues and contributing to more efficient and scalable workflows

Required qualifications, capabilities, and skills:

• Demonstrated ability to solve structured operational problems and connect details across systems, workflows, and downstream impacts
• Proficiency in Microsoft Excel (including pivot tables, formulas, and data analysis) to validate data and investigate issues efficiently
• Demonstrated attention to detail and a control-minded approach, with consistent accuracy under time pressure
• Ability to communicate clearly with operations teams and business partners, including explaining issues, risks, and next steps
• Experience prioritizing day-to-day work, tracking follow-ups, and maintaining ownership to keep workflows running smoothly
• Ability to partner effectively with multiple internal stakeholders to confirm requirements and resolve dependencies
• Ability to maintain accurate documentation and follow established procedures to support audit readiness

Preferred qualifications, capabilities, and skills

• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes.