A retail company in Metro Manila, Pasay is looking for a Customer Service Associate to process transactions and provide exceptional service. Candidates should have strong numerical and communication skills, preferably with a high school diploma or equivalent. The role requires flexibility in working hours, including weekends and holidays, and involves inventory management tasks.
Qualifications
0-2 years of experience in a retail or customer service environment.
Detail-oriented and able to work in a fast-paced environment.
Availability to work flexible hours, including weekends and holidays.
Responsibilities
Process customer transactions and handle cash, credit, and debit payments.
Maintain organized checkout areas for customers.
Provide exceptional customer service and assist with inquiries.
Ensure compliance with company policies.
Assist in inventory management and restocking shelves.
Skills
Numerical skills
Communication skills
Interpersonal skills
Education
High School Diploma or equivalent
Bachelor's degree (preferred)
Job description
Accurately process customer transactions and handle cash, credit, and debit payments.
Maintain clean and organized checkout areas, ensuring a welcoming environment for customers.
Provide exceptional customer service by assisting customers with inquiries and resolving any issues.
Ensure compliance with company policies and procedures during all transactions.
Assist in inventory management by restocking shelves and organizing products as needed.
Requirements
Educational Qualifications: High School Diploma or equivalent; Bachelor’s degree preferred.
Experience Level: 0–2 years of experience in a retail or customer service environment.
Skills and Competencies: Strong numerical and cash handling skills.
Skills and Competencies: Excellent communication and interpersonal skills.
Qualities and Traits: Detail-oriented and able to work in a fast-paced environment.
Working Conditions: Availability to work flexible hours, including weekends and holidays.