A local ticketing service provider in Lapu-Lapu is seeking a dedicated cashier to assist customers with ticket purchases and inquiries. Candidates should have a high school diploma and experience in customer service. Responsibilities include processing transactions, maintaining records, and addressing customer complaints. The role requires excellent communication skills and the ability to perform under pressure. Flexible hours, including weekends and holidays, may be necessary.
Qualifications
Previous cashier or ticketing experience preferred.
Strong communication and customer service skills required.
Ability to work flexible hours necessary.
Responsibilities
Assist customers with ticket purchases and inquiries.
Process ticket transactions accurately using various payment methods.
Maintain organized records and handle customer complaints.
Skills
Customer service
Numerical skills
Data entry
Communication skills
Ability to handle pressure
Education
High school diploma or equivalent
Tools
POS systems
Ticketing software
Job description
On-site - Lapu-Lapu | 1-3 Yrs Exp | High/Senior High School | Full-time
Job Description
Greet customers and assist them with ticket purchases and inquiries.
Process ticket transactions accurately using cash, credit, and digital payment methods.
Issue tickets, receipts, and refunds according to company policies.
Provide information on ticket prices, schedules, and promotions.
Balance cash drawer and reconcile daily sales reports.
Maintain accurate records of transactions and customer details.
Handle customer complaints and escalate issues when necessary.
Ensure a clean and organized ticketing counter.
Qualifications
High school diploma or equivalent (preferred).
Previous cashier or ticketing experience (advantageous).
Proficiency in using POS systems and ticketing software.
Strong numerical and data entry skills.
Excellent customer service and communication skills.
Ability to handle high-pressure situations and long queues.
Attention to detail and accuracy in transactions.
Willingness to work flexible hours, including weekends and holidays.
Ability to stand for extended periods and perform repetitive tasks.