Cashier

Mama' s Frozen Products and Meat shop; Iloilo City; On-site; PHP 100,000 - 400,000; Full time

Job summary

A retail establishment in Iloilo City is seeking a customer-focused individual to assist customers, process transactions, and maintain an organized workspace. Ideal candidates will possess a high school diploma and have previous experience in customer service or retail. Strong math and communication skills are necessary for success in this role.

Qualifications

• Customer service experience in retail or similar field preferred.
• Experience with cash handling and operating a register is a plus.

Responsibilities

• Greet customers and assist with product selections.
• Process transactions accurately and efficiently.
• Maintain cleanliness in the cashier area.
• Handle returns, exchanges, and refunds according to store policies.

Skills

Customer Service Skills

Basic Math Skills

Attention to Detail

Communication Skills

Problem-solving

Multitasking

Education

High school diploma or equivalent

Job description

Responsibilities

• Customer Service: Greeting customers, answering their questions, and assisting with product selections.
• Processing Transactions: Scanning items, applying discounts, and handling various forms of payment (cash, credit/debit cards, etc.).
• Operating Registers: Ensuring cash registers are functioning properly and processing transactions accurately.
• Cash Handling: Counting cash, giving change, and ensuring cash drawers are balanced at the beginning and end of shifts.
• Maintaining Cleanliness: Keeping the cashier area clean and organized.
• Managing Returns and Exchanges: Processing returns, exchanges, and refunds according to store policies.
• Upselling: Offering additional products or services when appropriate.
• Ensuring Security: Monitoring for potential theft or fraudulent transactions.

Education

• A high school diploma or equivalent is usually required.
• Some employers may prefer candidates with additional education or training in customer service or retail.

Experience

• Previous experience in a retail or customer service environment is often preferred but not always necessary.
• Experience handling cash and operating a register is a plus.

Skills

• Customer Service Skills: Ability to interact with customers in a friendly and professional manner.
• Basic Math Skills: Ability to accurately process payments, make change, and manage cash.
• Attention to Detail: Ensure accurate transactions and proper handling of products.
• Communication Skills: Clear verbal communication to assist customers and work with team members.
• Problem-solving: Ability to resolve issues like returns, exchanges, or discrepancies.
• Multitasking: Handle several tasks at once in a fast-paced environment.

Physical Requirements

• Ability to stand for extended periods.
• Some lifting may be required (e.g., handling boxes or bags).