A local dining establishment in the Philippines is seeking a customer service team member to interact with customers and handle transactions. Responsibilities include greeting customers, processing payments, and maintaining the checkout area. The ideal candidate should possess strong communication skills and a high school diploma. Experience in customer service or retail is a plus.
Qualifications
High school diploma or equivalent is typically required.
Previous experience in customer service or retail is preferred but not mandatory.
Responsibilities
Greet customers in a friendly manner.
Scan items or enter product codes into the cash register.
Calculate totals and ensure accurate pricing.
Handle cash, credit/debit card, and mobile payments.
Issue receipts, refunds, or change to customers.
Maintain a clean and organized checkout area.
Provide product information and answer customer queries.
Assist in restocking or organizing shelves.
Follow procedures for handling payments.
Skills
Basic math skills
Strong communication
Interpersonal skills
Ability to work in a fast-paced environment
Detail-oriented
Problem-solving abilities
Education
High school diploma or equivalent
Job description
Responsibilities
Greet customers in a friendly and professional manner.
Scan items or enter product codes into the cash register.
Calculate totals and ensure accurate pricing.
Handle cash, credit/debit card, and mobile payments.
Issue receipts, refunds, or change to customers.
Maintain a clean and organized checkout area.
Provide product information and answer customer queries.
Assist in restocking or organizing shelves as needed.
Follow company policies and procedures for handling payments and transactions.
Education and Experience
Education: High school diploma or equivalent is typically required.
Experience: Previous experience in customer service or retail is preferred but not mandatory.
Skills:
Basic math skills and ability to handle money accurately.
Strong communication and interpersonal skills.
Ability to work in a fast-paced environment.
Detail-oriented with a focus on accuracy.
Problem-solving abilities and handling customer complaints or issues.