Campaigns Associate III

RELX INC; Manila; On-site; PHP 350,000 - 650,000; Full time

Job summary

RELX INC Manila is seeking a proactive Email Campaign Coordinator to design and implement customer journeys, manage end-to-end campaign execution, and ensure timely activation of canvases aligned with customer lifecycles.

The role requires 1–2 years in digital campaigns, strong stakeholder and planning skills, and the ability to adapt to process improvements. A collaborative team player with solid communication and attention to detail is essential.

Qualifications

• Bachelor's Degree holder.
• Strong stakeholder and project management skills.
• 1–2 years in digital and campaign management; HTML/CSS knowledge preferred.
• Good grasp of customer life cycles.
• Experience in creating marketing plans or email comms calendars is advantageous.
• Demonstrable adaptability to process improvements and changes.
• Strong initiative to identify and drive improvements.
• Passion for developing projects and understanding marketing automation.
• Team player with collaborative spirit.
• Excellent organizational, written, and oral communication skills.
• High attention to detail and self-direction.
• Willingness to work flexible shifts based on business needs.

Responsibilities

• Design and implement email campaigns: develop comprehensive email journeys and manage end-to-end execution.
• Campaign activation: ensure timely activation of canvases tailored to lifecycle stages.
• Email creation: use prescribed templates and content to build standard emails.
• Quality assurance: conduct testing and QA to meet guidelines.
• Performance reporting: generate post-campaign reports with insights and recommendations.
• Calendar management: oversee campaign calendars and timelines for on-time delivery.
• Team collaboration: participate in process mapping and knowledge-sharing sessions.

Skills

Stakeholder management

Project management

Digital campaign management

HTML/CSS knowledge

Customer lifecycle understanding

Planning

Adaptability

Initiative

Team player

Communication

Attention to detail

Flexibility

Education

Bachelor's degree

Job description

PHL-RE Shared Services-Manila

Full time

R120097

Supports Campaign & Marketing Managers in multiple regions with email campaigns using either a straightforward approach or a holistic approach depending on the needs of the business. Responsible for designing and implementing comprehensive email customer journeys, managing end-to-end campaign execution, and ensuring timely activation of campaign canvases tailored to customer lifecycles. This role involves creating standard emails using prescribed templates and marketing content, conducting internal testing and quality checks, and generating insightful post-campaign reports. The associate will oversee campaign calendars and timelines, ensuring compliance with turnaround times, and actively participate in team initiatives such as process mapping and knowledge-sharing sessions.

Accountabilities:

• Design and Implement Email Campaigns: Develop comprehensive email customer journeys and manage end-to-end campaign execution.

• Campaign Activation: Ensure timely activation of campaign canvases tailored to customer lifecycles.

• Email Creation: Utilize prescribed templates and marketing content to create standard emails.

• Quality Assurance: Conduct internal testing and quality checks to ensure adherence to standard guidelines.

• Performance Reporting: Generate and present post-campaign reports, providing insights and recommendations.

• Calendar Management: Oversee campaign calendars and timelines, ensuring compliance with turnaround times.

• Team Collaboration: Participate in team initiatives, including process mapping and knowledge-sharing sessions.

Qualifications:

• Bachelor's Degree holder.

• Skills: Strong stakeholder and project management skills.

• Experience: 1-2 years in digital and campaign management; HTML/CSS knowledge preferred.

• Customer Lifecycle Understanding: Good grasp of customer life cycles.

• Planning: Experience in creating marketing plans or email comms calendars is advantageous.

• Adaptability: Demonstrable agility in adapting to process improvements and structural changes.

• Initiative: Strong ability to identify and initiate process improvements.

• Passion: Enthusiasm for developing projects and understanding marketing automation.

• Team Player: Friendly attitude and collaborative spirit.

• Communication: Excellent organizational, written, and oral communication skills.

• Attention to Detail: High level of detail orientation and self-direction.

• Flexibility: Willingness to work flexible shifts based on business needs.

  We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here (https://www.relx.com/careers/join-us/benefits) to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.

Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.

Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.