Call Center Agents with Salary upto 30K+inc.

Recruitify_HR; Philippines; Hybrid; PHP 279,000 - 446,000; Full time

Job summary

Recruitify_HR in the Philippines is seeking a customer support representative to handle inbound and outbound calls, assist customers with inquiries, and resolve issues with professionalism.

You will document interactions, support process improvements, and contribute to a positive customer experience with flexible working hours and potential for remote work.

Qualifications

• Bachelor's degree in any relevant field.
• Experience level 0-2 years.
• Excellent verbal and written communication abilities.
• Customer-oriented with a proactive problem-solving mindset.

Responsibilities

• Handle inbound and outbound calls in a professional manner.
• Assist customers with inquiries and provide accurate information.
• Resolve customer complaints effectively and enhance customer satisfaction.
• Document call details and customer interactions in the system.
• Provide feedback and suggestions for process improvement.

Skills

Strong communication

Interpersonal skills

Problem solving

Education

Bachelor's degree

Job description

• Handle inbound and outbound calls in a professional manner.
• Assist customers with inquiries and provide accurate information.
• Resolve customer complaints effectively and enhance customer satisfaction.
• Document call details and customer interactions in the system.
• Provide feedback and suggestions for process improvement.

Description

• Handle inbound and outbound calls in a professional manner.
• Assist customers with inquiries and provide accurate information.
• Resolve customer complaints effectively and enhance customer satisfaction.
• Document call details and customer interactions in the system.
• Provide feedback and suggestions for process improvement.

Requirements

• Educational Qualifications: Bachelor's degree in any relevant field.
• Experience Level: 0-2 years.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Customer-oriented with a problem-solving attitude.
• Working Conditions: Flexible working hours with potential for remote work.