(C) Retail Chat Support – Dayshift CSR

Sapient Global Services; Quezon City; On-site; PHP 253,890 - 304,110; Full time

Benefits offered by this job

Commission

Performance Bonus

Incentives

Free coffee & biscuits

Career growth opportunities

Job summary

A growing customer service firm in Metro Manila is seeking Customer Service Representatives to join their team. The role involves handling customer concerns with efficiency and empathy, and candidates with high school education or ALS credentials are encouraged to apply. Offering a salary of up to ₱25,000 plus monthly commissions, and providing career growth opportunities, this position is perfect for those eager to develop their skills in a supportive environment.

Qualifications

• Candidates must be high school graduates or ALS passers.
• Good communication and problem-solving skills are essential.
• Must be willing to work onsite in Metro Manila.

Responsibilities

• Handle customer concerns through various channels.
• Resolve issues with empathy and efficiency.
• Process orders, returns, and account updates accurately.
• Collaborate with the team to meet performance targets.

Skills

Good communication

Problem-solving skills

Education

High school graduates (old curriculum)

ALS passers

Job description

On-site - Quezon City No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Commission, Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Health Care On-Site, HMO

Professional Development

Job Training

Still stuck in a job or situation that doesn’t challenge or reward you?

Maybe it’s time to make a move—and we’re making it easy for you.

Sapient is growing, and YOU could be the newest addition to our Customer Service Representative team in Metro Manila! With a 1-day hiring process and a salary of up to ₱25,000 plus monthly commissions. What’s stopping you?

What Your Day Looks Like:

• Handle customer concerns through voice and/or non-voice channels.
• Resolve concerns with empathy and efficiency
• Process orders, returns, and account updates with accuracy.
• Work with a supportive team that wants you to succeed
• Hit key performance targets in customer satisfaction and efficiency.

What We’re Looking For:

• High school graduates (old curriculum), ALS passers, fresh grads welcome!
• Good communication and problem-solving skills.
• Willing to work onsite in Metro Manila
• Career shifters and experienced CSR agents are welcome.

What You Get:

• Salary up to 25K + Monthly Commissions
• Career growth for consistent performers
• Pioneer accounts (including easy, non-voice roles)
• Incentives, signing bonuses, and premium perks
• Shifting schedules — Day, Mid, or Night shifts
• Free coffee & biscuits (yes, we care about the little things!)

Why Sapient?

You weren’t made for just “okay” jobs. Choose a career that invests in your growth, rewards your work, and treats you like you matter.

At Sapient, we give everyone a chance:

We don’t wait for “perfect” applicants — we build them. You bring the attitude — we’ll handle the training. Apply Now!