(C) Pure Non-Voice Agent | Newbies Friendly

Sapient Global Services; Pasig; On-site; PHP 254,000 - 304,000; Full time

Benefits offered by this job

Monthly commissions

Signing bonus

Incentives

Premium perks

Shifting schedules

Free coffee & biscuits

Job summary

Sapient Global Services is hiring a Customer Service Representative to be based on-site in Metro Manila. You’ll handle customer concerns via voice and non-voice channels, with focus on empathy and efficiency.

The role offers a salary of up to ₱25,000 per month plus commissions, incentives, and signing bonuses. Shifting schedules and growth opportunities are available in a supportive team environment.

Qualifications

• High school graduates (old curriculum) or ALS passers.
• Good communication and problem-solving skills.
• Willing to work onsite in Metro Manila.

Responsibilities

• Handle customer concerns through voice and/or non-voice channels.
• Resolve concerns with empathy and efficiency.
• Process orders, returns, and account updates with accuracy.
• Hit key performance targets in customer satisfaction and efficiency.

Skills

Communication skills

Problem-solving

Education

High school diploma or equivalent

Job description

On-site - Pasig No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

• Commission, Performance Bonus, Incentives

Insurance Health & Wellness

• Health Care On-Site, HMO

Professional Development

• Job Training

Still stuck in a job or situation that doesn’t challenge or reward you?

Maybe it’s time to make a move—and we’re making it easy for you.

Sapient is growing, and YOU could be the newest addition to our Customer Service Representative team in Metro Manila! With a 1-day hiring process and a salary of up to ₱25,000 plus monthly commissions. What’s stopping you?

What Your Day Looks Like:

• Handle customer concerns through voice and/or non-voice channels.
• Resolve concerns with empathy and efficiency
• Process orders, returns, and account updates with accuracy.
• Work with a supportive team that wants you to succeed
• Hit key performance targets in customer satisfaction and efficiency.

What We’re Looking For:

• High school graduates (old curriculum), ALS passers, fresh grads welcome!
• Good communication and problem-solving skills.
• Willing to work onsite in Metro Manila
• Career shifters and experienced CSR agents are welcome.

What You Get:

• Salary up to 25K + Monthly Commissions
• Career growth for consistent performers
• Pioneer accounts (including easy, non-voice roles)
• Incentives, signing bonuses, and premium perks
• Shifting schedules — Day, Mid, or Night shifts
• Free coffee & biscuits (yes, we care about the little things!)

Why Sapient?

You weren’t made for just "okay" jobs. Choose a career that invests in your growth, rewards your work, and treats you like you matter.

At Sapient, we give everyone a chance:

We don’t wait for "perfect" applicants — we build them. You bring the attitude — we’ll handle the training.