(C) Pioneering Customer Care Representative CSR

Sapient Global Services; Manila; On-site; PHP 253,890 - 304,110; Full time

Benefits offered by this job

Commission

Performance Bonus

Incentives

Free coffee & biscuits

Job summary

A leading customer service provider in Metro Manila is seeking a Customer Care Representative. The role involves handling customer concerns through voice and non-voice channels and requires good communication skills. High school graduates and fresh graduates are welcome. The position offers a salary up to 25K plus monthly commissions, career growth, and various incentives. Applicants should be willing to work onsite with flexible shifts.

Qualifications

• High school graduates (old curriculum) or ALS passers are encouraged to apply.
• Excellent communication and problem-solving skills are required.
• Willingness to work onsite in Metro Manila is essential.

Responsibilities

• Handle customer concerns through various channels.
• Resolve issues efficiently and with empathy.
• Process orders and account updates accurately.

Skills

Good communication skills

Problem-solving skills

Education

High school graduate

ALS passer

Job description

(C) Pioneering Customer Care Representative CSR

On-site - Manila No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Commission, Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

Health Care On-Site, HMO

Professional Development

Job Training

What Your Day Looks Like:

Handle customer concerns through voice and/or non-voice channels.

Resolve concerns with empathy and efficiency

Process orders, returns, and account updates with accuracy.

Work with a supportive team that wants you to succeed

Hit key performance targets in customer satisfaction and efficiency.

What We’re Looking For:

High school graduates (old curriculum), ALS passers, fresh grads welcome!

Good communication and problem-solving skills.

Willing to work onsite in Metro Manila

Career shifters and experienced CSR agents are welcome.

What You Get:

Salary up to 25K + Monthly Commissions

Career growth for consistent performers

Pioneer accounts (including easy, non-voice roles)

Incentives, signing bonuses, and premium perks

Shifting schedules — Day, Mid, or Night shifts

Free coffee & biscuits (yes, we care about the little things!)

Why Sapient?

You weren’t made for just "okay" jobs. Choose a career that invests in your growth, rewards your work, and treats you like you matter.

At Sapient, we give everyone a chance:

We don’t wait for "perfect" applicants — we build them. You bring the attitude — we’ll handle the training. Apply Now!

Working Location

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• withholds your ID
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• forces you to invest or raise funds
• collects illicit benefits
• or other illegal situations.

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