Business Strategy & Intelligence Manager

IBEX Global Solutions (Philippines) Inc.; Metro Manila; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

IBEX Global Solutions (Philippines) Inc. is seeking a results driven FP&A and business analytics leader to guide forecasting, budgeting, and strategic financial initiatives. You will partner with Operations, CX, WFM, and senior leadership to translate data into actionable insights using Power BI and Excel.

The role emphasizes financial modeling, cost management, and performance metrics, with ongoing opportunities to influence company strategy across multi-account operations.

Qualifications

• 3–5+ years of managerial experience in FP&A, Business Analytics, Revenue Management, or Commercial Finance within a BPO or shared services environment.
• Proven experience in revenue forecasting, budgeting, outlook planning, and financial analysis.
• Strong understanding of financial modeling, cost management, and business performance metrics.
• Advanced proficiency in Power BI and Microsoft Excel.
• Experience collaborating with Operations, Client Experience, and senior leadership.
• Excellent analytical, communication, and presentation skills.

Responsibilities

• Lead revenue forecasting, budgeting, and outlook planning.
• Analyze revenue, costs, and business performance to identify risks and opportunities.
• Prepare monthly business reviews and present insights to leadership.
• Perform variance analysis and recommend actions to improve financial performance.
• Develop financial models and business scenarios to support strategic planning.
• Partner with Operations, CX, WFM, and Finance to gather business inputs and validate assumptions.
• Leverage Power BI and Excel to analyze data and generate actionable insights.
• Drive continuous improvements through data-driven recommendations.

Skills

FP&A

Revenue forecasting

Financial analysis

Power BI

Microsoft Excel

Leadership

Cross-functional collaboration

Tools

SQL

Job description

About the Role

Drive business performance through financial planning, revenue forecasting, and strategic business analytics. Partner with Operations, Client Experience, and senior leadership to deliver insights that support budgeting, forecasting, profitability, and key business decisions.

What You'll Do

• Lead revenue forecasting, budgeting, and outlook planning.

• Analyze revenue, costs, and business performance to identify risks and opportunities.

• Prepare monthly business reviews and present insights to leadership.

• Perform variance analysis and recommend actions to improve financial performance.

• Develop financial models and business scenarios to support strategic planning.

• Partner with Operations, CX, WFM, and Finance to gather business inputs and validate assumptions.

• Leverage Power BI and Excel to analyze data and generate actionable insights.

• Drive continuous improvements through data-driven recommendations.
  

What We're Looking For

• 3–5+ years of managerial experience in Financial Planning & Analysis (FP&A), Business Analytics, Revenue Management, or Commercial Finance within a BPO or shared services environment.

• Proven experience in revenue forecasting, budgeting, outlook planning, and financial analysis.

• Strong understanding of financial modeling, cost management, and business performance metrics.

• Advanced proficiency in Power BI and Microsoft Excel.

• Experience collaborating with Operations, Client Experience, and senior leadership.

• Excellent analytical, communication, and presentation skills.
  

Nice to Have

• CPA or FP&A certification.

• Experience with SQL, automation, or AI-powered analytics tools.

• Experience supporting multiple accounts or business units.