Business Operations Associate

Nexus Recruitment Group; Taguig; On-site; PHP 100,000 - 400,000; Full time

Job summary

A leading recruitment agency in Metro Manila is seeking a highly organized Business Operations Associate. This role involves supporting daily operational processes, ensuring accurate and timely execution of tasks across various teams. The ideal candidate has a relevant bachelor's degree and experience in business operations or administrative support. Proficiency in Microsoft Office and experience with enterprise systems are key to succeed in this fast-paced environment.

Qualifications

• 1-3 years of experience in business operations or administrative support.
• Proficiency in business documentation tools.
• Experience with enterprise systems or workflow tools is an advantage.

Responsibilities

• Execute and support routine operational processes.
• Monitor task queues and track service requests.
• Assist in data collection and preparation of routine business reports.
• Coordinate with internal stakeholders to gather inputs.
• Maintain accurate records and process documentation.
• Identify inefficiencies and escalate to management.
• Contribute to continuous improvement initiatives.

Skills

Attention to detail

Time management

Effective communication

Organizational skills

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Excel

Microsoft PowerPoint

SAP

ServiceNow

JIRA

Job description

About the job Business Operations Associate

Job Summary:

We are seeking a highly organized and detail-oriented Business Operations Associate to support the daily execution of internal processes, service delivery functions, and business reporting within a shared services or enterprise support environment. This role works closely with cross-functional teams to ensure the accuracy, timeliness, and efficiency of operational activities that contribute to broader organizational goals.

The ideal candidate is resourceful, process-driven, and comfortable working with data, documentation, and multiple systems in a fast-paced business setting.

Key Responsibilities:

• Execute and support routine operational processes in line with department standards and SLAs.
• Monitor task queues, track service requests, and ensure timely completion of operational workflows.
• Assist in data collection, entry, validation, and preparation of routine business reports.
• Coordinate with internal stakeholders to gather inputs, resolve issues, and maintain process alignment.
• Maintain accurate records, process documentation, and internal files.
• Identify inefficiencies or discrepancies and escalate them appropriately to team leads or management.
• Contribute to continuous improvement initiatives through feedback and documentation updates.
• Support ad-hoc administrative and project coordination tasks as needed.

Qualifications:

• Bachelors degree in Business Administration, Operations Management, Finance, or a related field.
• 1-3 years of experience in business operations, administrative support, or shared services roles.
• Proficiency in Microsoft Excel, PowerPoint, and business documentation tools.
• Strong attention to detail and accuracy in handling data and reporting.
• Good time management and organizational skills, with the ability to handle multiple priorities.
• Effective communication and interpersonal skills.
• Experience with enterprise systems or workflow tools (e.g., SAP, ServiceNow, JIRA) is an advantage.