Business Development Executive
American Express
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Job summary
American Express is hiring Business Development Executives to join the SME Acquisition team in Manila, focused on acquiring Australian SME clients with revenue up to $20M. The role centers on building relationships with business owners, driving spend enablement, and promoting the American Express brand.
You will engage in outbound prospecting, manage leads through Salesforce, and work within a hybrid onsite/remote setup in Taguig.
Qualifications
- Strong background in outbound B2B sales acquisitions an advantage.
- Experience in Outbound B2B account development/management for small to medium client accounts an advantage.
- Telesales experience is REQUIRED regardless of industry.
- Experience in driving sales outcomes through ownership of targets and metrics.
- Consistently meeting KPIs and thriving in target-driven environments.
- Superior communication and interpersonal skills, including ability to influence at all levels.
Responsibilities
- Prospecting for new customers through sales sourced leads and maximizing lead allocation.
- Timely and effective execution of all sales activities – leads, campaigns & referrals.
- Tracking and reporting sales performance including pipeline, acquisition results and market conditions.
- Ensure quality and daily productivity targets are met.
- Researches and understands prospects before making the call.
- Use online CRM tool (Salesforce.com) to source leads.
- Drive the on-boarding of new customers and initiates spend enablement activities.
- Promote the American Express Brand.
- Display an optimization growth mindset for improvements.
- Strict adherence to AMEX sales practice policy and compliance requirements.
- Comprehensive understanding of acquisition processes, pipeline management principles, products, services, updated promos, etc.
Skills
Tools
Job description
American Express International Card Services (ICS) is the leading provider of payments for businesses of all sizes globally. The Small and Medium Enterprise (SME) Acquisition Team is a key part ofICS and manages relationships with Small Business clients in Australia, acquiring business owners with products and services to help them to manage and expand their businesses, so they in turn can change the world for the better. These clients are acquired via the telephone channel by a team of professional Business Development Executives.
American Express International Card Services (ICS) is the leading provider of payments for businesses of all sizes globally. The Small and Medium Enterprise (SME) Acquisition Team is a key part ofICS and manages relationships with Small Business clients in Australia, acquiring business owners with products and services to help them to manage and expand their businesses, so they in turn can change the world for the better. These clients are acquired via the telephone channel by a team of professional Business Development Executives.
We are currently hiring for Business Development Executives based out of our Manila office, integrating into the existing Small and Medium Enterprise (SME) Acquisition team in Australia who will be focusing on acquiring in the revenue range of up to $ 20M companies in Australia.
Someone passionate about building relationships and helping business owners cultivate growth in their market and industry. If you are this person, then this is a truly unique opportunity that could provide you with the building blocks for an amazing career at American Express!
- Prospecting for new customers through sales sourced leads and maximizing lead allocation
- Timely and effective execution of all sales activities – leads, campaigns & referrals
- Tracking and reporting sales performance including pipeline, acquisition results and market conditions
- Ensure quality and daily productivity targets are met
- Researches and understands prospects before making the call
- Use online CRM tool (salesforce.com) to source leads
- Drive the on-boarding of new customers and initiates spend enablement activities
- Promote the American Express Brand
- Display an optimization growth mindset for improvements
- Strict adherence to AMEX sales practice policy and compliance requirements
- Comprehensive understanding of acquisition processes, pipeline management principles, products, services, updated promos, etc
- Strong background in outbound B2B sales acquisitions AN ADVANTAGE
- Experience in Outbound Business to Business (B2B) Account Development/Management for small to medium client accounts AN ADVANTAGE
- Telesales experience is REQUIRED regardless of the industry (financial, technology, hospitality, real estate, marine, online/media, telecommunications, marketing/advertising, pharmaceutical, oil& gas, BPO, etc.)
- Experienced in driving sales outcomes through ownership of efficient sales target and metrics management
- Consistent in meeting Key Performance Indicators (KPIs)
- Used to target driven environments
- Superior communication and interpersonal skills, including experience working closely with internal stakeholders and ability to influence all levels
- Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig
- Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home)
- Must have at least 25 mbps internet connection plan / speed
- Must have a private & quiet area to work at home
- American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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