Business Analyst

ANZ Global Services and Operations (Manila), Inc; Makati; On-site; PHP 600,000 - 900,000; Full time

Job summary

ANZ Global Services and Operations (Manila), Inc. is seeking a Business Analyst in Makati for the Talent & Culture division. The role focuses on end-to-end business analysis activities, elicitation, documentation, and stakeholder management within projects.

Role location is Makati City with a permanent, day-shift schedule. The successful candidate will drive delivery standards, collaborate with cross-functional teams and support continuous improvement across Talent & Culture Integrated

Qualifications

• Proven experience as a Business Analyst on medium-to-large projects.
• Extensive knowledge of business analysis tasks, planning, elicitation, and artefacts.
• Experience in agile and hybrid delivery models.

Responsibilities

• Plan and deliver business activities across projects or programmes.
• Ensure all BA artefacts meet delivery framework standards.
• Provide leadership and drive continuous improvement on projects.
• Proactively communicate with stakeholders and manage expectations.
• Ensure clear understanding of project objectives and benefits.
• Develop requirements and deliver high-quality BA artefacts.
• Build strong relationships with colleagues and business partners.

Skills

Business Analysis

Stakeholder management

Agile delivery

Communication skills

Leadership

Regulatory compliance

Job description

Business Analyst

Department:T&C Planning & Change

Division:Talent & Culture

Location:Makati City

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Business Analyst within Talent & Culture, you will work with project stakeholders to analyse and synthesise information, understand the organisational context and complete business analysis activities, and ultimately elicit, document, and manage the requirements throughout the project or programme end-to-end.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role location: Solaris One, Makati City
Role Type: Permanent
Schedule: Day shift

What will your day look like?

As a Business Analyst, you will:

• Plan and deliver Business activities across specific projects or programme of work
• Ensure that all business analysis documentation meet ANZ’s Delivery framework standards
• Provide leadership for your project and strive for continuous improvement
• Proactively communicate with and manage stakeholder expectations
• Ensure a clear understanding of the project or programme objectives & benefits
• Establish and manage the business analysis approach and work estimatesProvide input for the development of the project plans & schedules
• Develop requirements that are fit-for purpose and accurate
• Produce high-quality Business Analyst artefacts which are clearly defined and accurately documented
• Quality check and peer-review business analysis artefacts and deliverables of peers
• Build collaborative relationships with colleagues and business partners
• Adhere to change control processes and requirements traceability
• Identify and raise risks & issues
• Display a positive and professional attitude with a collaborative approach
• Actively support the project team in the successful delivery of projects
• Contribute to the continuous improvement of Talent & Culture Integrated Delivery

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Proven experience as a Business Analyst involved in medium-to-large projects of varying complexity (from low to very complex)
• Extensive experience and detailed knowledge of business analysis tasks, planning, elicitation techniques documentation, presenting and managing requirements and other business analysis artefacts.
• Extensive experience in working on a number of types and sizes of projects, including agile and hybrid delivery models
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group: with developers, architects, testers, product owners, subject matter experts, vendors, and senior stakeholders
• Experience in providing direction and support to a team of Business Analysts within a specific project/program of work
• Solid understanding of different delivery lifecycles, disciplines, and procedures
• Appreciation for difficult problems to solve them and work autonomously on tasks with significant complexity and provide leadership to the project or programme
• Demonstrated ability to ensure timely completion of the agreed deliverables
• Strong sense of personal responsibility and accountability for delivering high-quality work.
• Compliance and regulatory experience

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

ANZ provides banking and financial services and operates across more than 30 markets. We are among the top 4 banks in Australia, the largest banking group in New Zealand and Pacific, and among the top 50 banks in the world. With more than 2,000 people, our team in Manila plays a critical role in executing our strategy and delivering what matters most to our customers and the bank. We continue to grow our professional services capabilities to support our customers around the world. Our expertise and services make us a bank, and our people, purpose, and culture makes us ANZ. We're proud of the inclusive culture we're renowned for where 90 percent of our people feel they belong.

We provide our people with a range of benefits including access to health and wellbeing services. We also have flexible working options so that our people can 'make work, work for them'.

We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.