Branch Supervisor

ASYA DESIGN; Davao Region; On-site; PHP 400,000 - 600,000; Full time

Job summary

A retail company in Davao Region seeks a Branch Supervisor to manage operations, ensure target sales, and oversee staff performance. Ideal candidates should have 2-3 years of supervisory experience in retail/wholesale and a degree. Responsibilities include maintaining compliance, cash management, and resolving customer issues. Preference for local candidates in Davao City. Competitive pay and benefits offered.

Qualifications

• Graduate of any 4-year course.
• 2-3 years in a Supervisory role in Retail/Wholesale.
• Comfortable using computer software.
• Preferably residing near Davao City.

Responsibilities

• Ensure target sales and expenses are achieved.
• Supervise branch personnel for onboarding and performance evaluations.
• Facilitate daily cash sales safekeeping.
• Monitor compliance with policies and procedures.
• Resolve customer complaints and implement solutions.

Skills

Supervisory skills

Inventory management

Problem-solving

Interpersonal skills

Computer literacy

Education

Bachelor's degree

Job description

Meet Targets

Ensure that the branch is able to achieve target sales and expenses.

Approve expense: (petty cash, utilities, canvasses & POs, cellphone load, etc)

Submit monthly KPI reports and conduct monthly general meetings including daily huddles.

Monitor Compliance

Daily roving and check on safety & security, housekeeping, inventory arrangement, facilities maintenance and product displays.

Counter check daily collection, petty cash and shipment funds; and resolve shortages

Facilitate safekeeping of daily cash sales in vaults

Ensure that cashier and accounting follows payment posting and invoicing policies

Closely monitor open PLs, undistributed collections, overdue invoices and un-encoded sales returns for audit compliance

Resolve customer complaints and implements preventive solutions (CCRF)

Sign on PL cancellations for IT, sign on JOs for CM adjustments, and approve new customer and credit line requests for sales

Post stock adjustments for daily cycle count

Ensure that security guards are aware of their duties and emergency numbers

Approve other requests for tools and equipment (form).

Ensures processing of permits and renewals with Liaison Officer including vehicle registration.

Verifies scrap sale and disposals to Area Manager.

Report to Area Manager all gray areas and other significant concerns.

Manage People

Supervise branch personnel for onboarding, disciplining, performance evaluations

Apply for Alliance guest users, approve leaves, overtime, and sign gate passes

Provide coaching , feedback and training to new and existing personnel as needed

File incident reports, conduct investigations & resolve disciplinary issues /audit call-outs

Coordinate with HR Team for manpower issues and form submissions

Make recommendations to area manager to re-designing work or re-assigning personnel for faster and more efficient work

Takes over in case of absence of subordinates for key position

Coordinates with HR as liaison and interviews applicants (if any)

• Graduate of any 4-year course
• 2-3 years in a Supervisory role in Retail/Wholesale (if you've managed people, inventory, and the occasional last-minute crisis, you're already ahead!) .
• Understands how to keep things running efficiently because a well-managed branch is a happy branch.
• Comfortable using computer software
• Open-minded, supportive, and knows how to bring out the best in the team
• Preferably residing near Davao City for convenience