Branch Operations Leader: Service Excellence & Compliance

City Savings Bank; Cagayan Valley; On-site; PHP 600,000 - 1,100,000; Full time

Job summary

City Savings Bank in the Philippines seeks a Branch Operations Head to supervise daily branch operations and service delivery, ensuring adherence to bank policies and regulatory requirements. The role emphasizes maintaining service standards and operational efficiency while leading a team.

The ideal candidate holds a business degree, with at least 3 years in banking in a supervisory capacity, and demonstrates strong leadership, marketing, and communication skills, including proficiency in the

Qualifications

• College graduate in business.
• At least 3 years banking experience in a supervisory role in branch operations.
• Strong leadership and willingness to train subordinates.
• Excellent marketing and interpersonal skills.
• Excellent oral and written communication in the local dialect.

Responsibilities

• Oversee daily branch operations and service delivery.
• Ensure compliance with bank policies and regulations.
• Drive operational efficiency and accuracy.
• Uphold the code of conduct and regulatory requirements.

Skills

Leadership

Marketing skills

Interpersonal skills

Communication skills

Education

Business degree

Job description

City Savings Bank in the Philippines seeks a Branch Operations Head to supervise daily branch operations and service delivery, ensuring adherence to bank policies and regulatory requirements. The role emphasizes maintaining service standards and operational efficiency while leading a team.

The ideal candidate holds a business degree, with at least 3 years in banking in a supervisory capacity, and demonstrates strong leadership, marketing, and communication skills, including proficiency in the